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ShareFile – Popular Articles

How to Log In to Your Account

Each ShareFile account has its own unique URL that is generally in the format of:

Adding a ShareFile Login Box to Your Website

ShareFile provides you with a piece of code that allows you to place a login box directly on your website. This will allow your clients to come to your website and seamlessly log in to your account to transfer files. This code is available to employe

SSL Security Update: Heartbleed bug

This week a vulnerability was disclosed in OpenSSL (CVE-2014-0160), a technology widely used to power encryption across much of the Internet. The vulnerability, referred to as the Heartbleed bug, could result in remote attackers being able to obtain sensitive data.

Upload Troubleshooting

Upload speeds and success rates are affected by several varying factors including Internet Service Providers (ISP), differences in network capability, and firewall or security settings. If you do experience any problems when uploading to your ShareFi

Free Public Training

Public product training is held for most of our products via recurring GoToTraining sessions.

Available Customization

Please note that only employee users who have the option tomanage remote upload formsenabled will be able to view these links.

Mobile Apps

ShareFile mobile apps allow you to access your ShareFile files and features without having to be at a computer.

Configure Single Sign-on for SAML-Based Federation

You can integrate your ShareFile account with Active Directory (AD) to enable single sign-on for users with AD credentials. ShareFile supports Security Assertion Markup Language (SAML) for single sign-on. You configure ShareFile to communicate with a

How to Turn off Email Alerts

To turn off upload notifications for yourself, you will click into the folder and at the bottom there will be a section to disable or enable upload alerts. You will select or clear the check box for your upload alerts.

Email Notifications

Users can be set up in our ShareFile system to be automatically notified when files are uploaded and downloaded into the account. There are several different ways to activate and manage notifications listed below.

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