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The following articles will help address any billing questions you may have. If you have further questions, please contact your account manager or.
The ShareFile system supports the upload and download of files up to 10GB in size, however, each ShareFile plan includes a monthly data transfer limit. If you exceed your limit you will be charged an overage fee.
Note: Only employee users who have the option to manage remote upload forms enabled will be able to view these links.
ShareFile mobile apps allow you to access your ShareFile files and features without having to be at a computer.
Download speeds and success rates are affected by several varying factors including Internet Service Providers (ISP), differences in network capability, and firewall or security settings. If you do experience any problems when downloading from your S
Bandwidth is a measure of the total data transfer activity on an account. Every time a file is uploaded or downloaded using your ShareFile account, bandwidth is used. Bandwidth is recorded on your account for any downloads (including downloads cance
You can integrate your ShareFile account with Active Directory (AD) to enable single sign-on for users with AD credentials. ShareFile supports Security Assertion Markup Language (SAML) for single sign-on. You configure ShareFile to communicate with a
Each ShareFile account has its own unique URL that is generally in the format of:
Two-Step Verification uses your phone to provide an extra layer of security for your username. After you log in, you will be asked to enter a verification code that will be sent to your phone via text message (SMS) or voice call.
ShareFile is accessible by any computer with a web browser and an Internet connection.