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The below articles will help you get started using ShareFile. ShareFile can be used to easily and securely exchange files with anyone, anywhere online.
A PDF detailing a collection of tips on the most popular features and tasks in ShareFile.
This guide will help your external users get started using ShareFile. It will help them with downloading, uploading and receiving files.
Each ShareFile account has its own unique URL where users on that account can log in.
All common, modern browsers are supported. This article provides a complete list.
You can customize your password after it has been set, or reset your password if you happen to forget it.
Your display name is the one that will appear in ShareFile, any emails sent and in reports.
Each ShareFile account has its own unique URL that is generally in the format of https://yourcompanyname.sharefile.com.
Some common file types can be fully previewed within the ShareFile web application without downloading. Any user with download permissions on a folder will also be able to preview files.
To upload a file from your computer to ShareFile, first click on the name of the appropriate ShareFile folder.
Your ShareFile account offers the ability to drag and drop files, upload files up to 10GB, and auto-resume uploads that may experience temporary packet loss.
Download speeds and success rates are affected by several varying factors including Internet Service Providers (ISP), differences in network capability, and firewall or security settings.
You may choose to turn off email alerts from ShareFile. To do so, click into the folder and at the bottom there will be a section to disable or enable upload alerts.
Thumbnail view allows you to show thumbnails of common files such as image, word processing, presentation and spreadsheet files.
In order to change your email address in ShareFile, you will first need to add the new email address as a secondary email address.
To change the date and time on your account, click on the My Settings link in the navigation bar. There will be drop-down menus on the left that allow you to change your time zone, daylight saving observance, date display, and time display.