System Requirements for Attendees - GoToWebinar

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System Requirements for Attendees

You can easily attend a session from anywhere, anytime using a compatible computer or mobile device!

Note: If you are an organizer, panelist or presenter, please see the System Requirements for Staff.

Topics in this article:

Join from the desktop app (Windows or Mac)

Join from a web browser

Join from an iOS device

Join from an Android device

Join from a Windows 8 or Windows Phone device

Join from the desktop app (Windows or Mac)

To get the most out of GoToWebinar you can download and install the full-feature desktop software on your Windows and Mac computer. This allows you to access all of our great collaboration tools, including drawing tools and shared keyboard/mouse control.

See Download GoToWebinar for more information.

Operating system

Windows Vista – Windows 10
Mac OS X 10.8 (Mountain Lion) – 10.11 (El Capitan)

Web Browser

Google Chrome v39 or later
Mozilla Firefox v34 or later
Internet Explorer v8 or later
Microsoft Edge
Apple Safari v6 or later

Internet connection1 Mbps or better (broadband recommended)
Software

GoToWebinar desktop app
JavaScript enabled

Hardware

2GB or more of RAM
Microphone and speakers (USB headset recommended**) if unmuted by the organizer

Join from a web browser

Using the GoToWebinar Instant Join app, you can join webinars entirely within your web browser (rather than installing and using the GoToWebinar desktop app). The features that are available during the session will vary depending on your web browser.

See Join a Webinar Online (Instant Join App) for more information.

Operating system

Mac OS X 10.6 (Snow Leopard)
Mac OS X 10.7 (Lion)
Linux / Ubuntu
Google Chrome OS (Chromebook)

Web Browser

Mozilla Firefox v34 or later
Google Chrome v39 or later

Internet connection

1 Mbps or better (broadband recommended)
3G connection or better (WiFi recommended for VoIP audio) for Chromebooks

SoftwareNone
Hardware

Microphone and speakers (headset recommended**)

Note: You will only need this if unmuted by the organizer.

**Note: Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.

Join from an iOS device

You can use the GoToWebinar app for iOS to join webinars while on the go! See Join Webinars via iOS to learn more.

Operating system

iOS 8 or later

Device

iPhone 4s or later
iPad 2 or later

Internet connection3G connection or better (WiFi recommended for VoIP audio)
Software

Free GoToWebinar App from the App Store

Hardware

Microphone and speakers (headset recommended**) if unmuted by the organizer

Join from an Android device

Download the GoToWebinar app for Android to join webinars while on the go.

See Join Webinars via Android to learn more.

Operating system

Android 4.0 (Ice Cream Sandwich) or later

Internet connection3G connection or better (WiFi recommended for VoIP audio)
Software

Free GoToWebinar App from the Google Play Store

Hardware

Microphone and speakers (headset recommended**) if unmuted by the organizer

Join from a Windows 8 or Windows Phone device

The GoToMeeting app for Windows Phone allows you to host and schedule meetings while on the go, as well as attend meetings and webinars.

See Join, Schedule and Start Meetings via Windows Phones and Tablets to learn more!

Operating system

Windows Phone 8 or later
Windows 8 RT or later

Internet connection

1 Mbps or better (broadband recommended) for computers
3G connection or better (WiFi recommended for VoIP audio) for mobile devices

Software

Free GoToMeeting App from the Windows Store

Hardware

Microphone and speakers (headset recommended**) if unmuted by the organizer

**Note: Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.

 

Related

System Requirements for Staff

Organizer Quick Start

How to Log In

Find your Optimal Connection Settings (Windows)

Join a Test Session

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