Test Your Connection before Your Session - GoToWebinar

Find an Answer

Search GoToWebinar articles, videos and user guides   Your search term must have 2 or more characters.

Test Your Connection before Your Session

You can test your connection before your session starts by joining a test session to check that your computer has everything required.

Join the test session

1. To test your connection, join the test session via https://www3.gotomeeting.com/join/406552062.

2. If you're on a desktop, you may need to download the Citrix Online Launcher file for Windows or Mac to launch GoToWebinar.

3. If you see a "Waiting for Organizer" dialog, you've successfully joined the test session. You should be able to join GoToMeeting, GoToWebinar and GoToTraining sessions from this computer. Close the "Waiting for Organizer" dialog to exit the test session.

To test or troubleshoot issues with your audio or webcam, contact us by phone 24/7.

If you're unable to join the session, you may not have all the necessary software. See Join Help for more troubleshooting tips, and make sure you have all the System Requirements.


Join Help

Download the Launcher File on Macs

System Requirements

Did this article answer your question?