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Available Audio Modes

GoToWebinar provides many different methods for organizers and their attendees to connect to a session's audio conference. It's up to the organizer to decide which options they want to provide for each individual session.

Topics in this article:

Built-in audio services

Custom audio services

Built-in audio services

GoToWebinar offers various built-in methods for participants to connect to the session audio.

Mic & Speakers (VoIP)Telephone (PSTN)

Participants can use the mic and speakers on their computer to connect to the audio through the desktop, web or mobile app. This allows participants to join the audio without needing to use the telephone.

See Connect to Audio using the Internet (Mic and Speakers) to learn more.

Participants can use a telephone to connect to the audio separately from the desktop, web or mobile apps. This allows participants to join the webinar even if they aren't able to see the screen-sharing session.

See Connect to Audio using your Telephone to learn more.

 

VoIP: This method allows participants to connect to audio over the internet using the desktop, web or mobile app with which they joined the session.

Long-Distance (Toll): This method allows participants to dial in using long-distance (toll) phone numbers provided by GoToWebinar.

Toll-Free: This method allows participants to dial in using toll-free phone numbers provided by OpenVoice Integrated.

This method is free for both organizers and attendees.Each attendee will be charged rates based on their own long-distance provider.Organizer's accounts will be charged a per-minute fee for each attendee who uses this method.

Custom audio services

GoToWebinar also allow organizers to provide custom audio information using their own third-party conference call service. If they choose to provide custom audio, then GoToWebinar's built-in audio services won't be available during the session.

See Connect to Audio using Custom Audio Info to learn more.

 

Related

Audio Help and FAQs

Connect to Audio using your Telephone

Connect to Audio using the Internet (Mic and Speakers)

Connect to Audio using Custom Audio Info

Switch Audio Modes in Session

Mute and Unmute Yourself

Mute and Unmute your Attendees

Join Sessions Muted

Test your Mic and Speakers (VoIP)

Manage Phone Audio via Keypad Commands

Set Default Audio Options

Enable/Disable On-Hold Beeps and Entry Chimes

Provide Toll-Free Phone Numbers (OpenVoice Integrated)