Mute and Unmute your Attendees
You can easily mute the audio of your attendees before they join and at any time during the session, with the following exceptions:
If an attendee mutes themselves, you cannot unmute them. Instead, you can ask them to unmute themselves.
If an attendee has not entered their Audio PIN, they will be listed as an unidentified caller and you will be unable to mute them. You can ask them to enter their Audio PIN.
Mute your attendees during the session as follows.
By default, all attendees are automatically muted when they join the webinar.
- To mute or unmute a single attendee, click the Audio icon next to their name. Plain green icons represent unmuted attendees, while icons with a slash through them represented muted attendees.
- To mute all attendees, click the Mute All button at the bottom of the Attendees pane.
Note: If an organizer attempts to unmute attendees who have muted themselves, the attendees will be prompted to be automatically unmuted or to remain muted.
Audio Help and FAQs
Available Audio Modes
Connect to Audio using your Telephone
Connect to Audio using the Internet (Mic and Speakers)
Connect to Audio using Custom Audio Info
Switch Audio Modes in Session
Mute and Unmute Yourself
Join Sessions Muted
Test your Mic and Speakers (VoIP)
Manage Phone Audio via Keypad Commands
Set Default Audio Options
Enable/Disable On-Hold Beeps and Entry Chimes
Provide Toll-Free Phone Numbers (OpenVoice Integrated)