Find an Answer
The Attendees pane displays a list of all the participants in a session. You can toggle between the Attendees tab and the Staff tab (which displays the names of organizers, presenters and panelists) to see who's in attendance.
Applies to the desktop app only; also see Web App info
The Attendees pane uses icons to describe the status of the attendees and staff members in your session.
Individual is connected via VoIP and unmuted Individual is connected via VoIP and has muted themselves Individual is connected via VoIP and muted by organizer Individual is attempting to connect via VoIP Individual is connected via phone and unmuted Individual is connected via phone and has muted themselves Individual is connected via phone and muted by organizer Individual is attempting to connect via phone or they are connected but have not yet entered their audio PIN
Individual is the current Presenter (staff only) Individual has been given access to keyboard and mouse control Individual is currently controlling the keyboard and mouse Individual has a webcam connected (but is not sharing it) (staff only) Individual is sharing their webcam (staff only) Individual is not attentive (i.e., an application other than GoToWebinar is at the forefront of their screen) Individual has asked a question Individual has their hand raised Individual has been given access to drawing tools
By default, all attendees are automatically muted when they join the webinar.
Note: If an organizer attempts to unmute attendees who have muted themselves, the attendees will be prompted to be automatically unmuted or to remain muted.
The presenter has the ability to share their screen with other attendees during a session. As an organizer, you can make another attendee the presenter at any time (which does not cause them to automatically become an organizer). The Presenter will then be able to make anyone else a presenter after them. Making an attendee a presenter automatically makes the attendee a panelist until the end of the session. See Change Presenter (Desktop App) for more information.
Co-organizers are individuals who have access to the same organizer tools and features during a meeting that you do, and who can help you facilitate your sessions or even start it on your behalf. You can either add co-organizers before a session, or promote them to organizer during a session.
Note: Although co-organizers can access all the same in-session features as the scheduling organizer, they do not have access to post-session features like reporting, archiving recordings, and follow-up emails.
See Add Co-Organizers (Desktop App) for more information.
When you are Presenter, you can grant other attendees shared control of your keyboard and mouse. This allows them to move the mouse about your shared screen and use their own keyboard to type on it, which can aid in collaboration. Of course, your mouse always has priority. You can always override another attendees' mouse movements to temporarily regain control without removing their access. See Give Keyboard and Mouse Control (Desktop App) for more information.
Note: This feature is only available for staff members (Presenters, panelists and organizers).
If desired, you can allow attendees to see the Attendee list in their Control Panels.
You can remove an attendee from a session by dismissing them. They will then automatically leave the session and be notified that they were excused.
1. In the Attendees pane, right-click the desired attendee's name.
2. Select Dismiss <attendee name>.
3. Click Yes when prompted.