Compare Join Methods - GoToMeeting - LogMeIn

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Compare Join Methods

GoToMeeting lets you join sessions from anywhere, no matter what kind of device you're using. You can join using the desktop app, the browser-based Web App, or your phone or tablet.

When you join a meeting, the features and tools that are available to you will vary depending on various things (like your operating system or web browser type). See below to learn more about the different join methods, as well as the differences between join methods.

Available join methods

There are 3 basic ways that you can join a session, as shown below.

Web App Desktop appMobile apps
Join online from a web browser on your Windows, Mac, Linux or Google Chrome OS computer
Join from software downloaded onto your Windows or Mac computerJoin on the go from your mobile phone or tablet
No download required

Desktop app required

iOS, Android or Windows app required


Benefits:

  • Get into session quickly and easily

  • Join from almost any computer, even if not compatible with the desktop app


Benefits:

  • Access the full suite of features and tools

  • Use the full Control Panel to facilitate meetings


Benefits:

  • Join session while away from your computer

  • Present content using a virtual whiteboard

Resources:

Resources:

Resources:

Available on all subscription plans Available on paid subscription plans only Available on paid subscription plans only

Which method will I join with?

If you join using a computer, then the way that you will be launched into session will vary depending on your operating system and web browser. Use the chart below to see which method you will use. Learn more about system requirements.

GoToMeeting Starter, Pro and Plus Plans
Operating SystemGoogle Chrome v34+Other browsers


Compatible with the desktop app:

  • Windows 7 or later
  • Mac OS X 10.9 or later


Web App
+
Host or join sessions
Computer or phone audio


Desktop app

Host or join sessions
Computer or phone audio


Not compatible with the desktop app:

  • Windows Vista or earlier
  • Mac OS X 10.8 or earlier
  • Linux/Ubuntu
  • Google Chrome OS


Web App

Host or join sessions
Computer or phone audio


Web Viewer
*
Join sessions only
Phone audio only

+ These attendees will be launched into session using the Web App unless the organizer has disabled it in their account settings or they already have the desktop app installed on their computer.

* The Web Viewer is an older, Adobe Flash-based version of the new Web App (which is the current HTML5-based version). Adobe Flash must be enabled in order for attendees to be launched into session. Otherwise, they should switch to Google Chrome. Learn more.

GoToMeeting Free Plan
Operating SystemGoogle Chrome v34+Other browsers
  • Windows
  • Mac
  • Linux
  • Google Chrome OS

Web App

Host or join sessions
Computer or phone audio


Not available

Join Methods: Feature comparison chart

The features that are available to you will vary depending on how you join!

In addition, Web App features will vary depending on your web browser and mobile app features will vary depending on your operating system.

Session FeaturesDesktop
software

Web
browser

Mobile
apps
Join a session (attendee) Varies by browser
Host a session (organizer) Varies by browser
Be promoted to co-organizer Varies by device
Audio
Connect via mic and speakers (VoIP) Varies by browser
Connect via telephone (PSTN) Cellular plan required
Be muted upon joining

Screen and content sharing
View the Presenter's screen
Share your screen

Varies by browser

Varies by device
Share multiple screens
Share screen in "screen clean" mode
Share an application

Varies by browser

Share a video
Share a real whiteboard
Share content from a virtual whiteboard Varies by device
Share content from the cloud Varies by device
Webcams (HDFaces)
Share your own webcam

Varies by browser

Varies by device
View shared webcams

Varies by browser

Varies by device
Hide webcams Varies by device
Features and tools
Chat with others
Take keyboard and mouse control
Use drawing toolsVaries by operating system

 

Related

Using the Control Panel (Windows and Mac)

Mobile Feature Comparison

Web App Feature Comparison