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Review frequently asked questions on the GoToMeeting app for Windows 8 and Windows RT.
The GoToMeeting app for Windows 8 and Windows RT can be downloaded to your Windows 8 desktop and Windows RT tablet from the Apps for Windows store. Windows 8 users can join meetings from either the app or desktop version.
If you know the 9-digit Meeting ID, you can join the meeting by simply opening the GoToMeeting app and entering the Meeting ID and your name. If you don't have the GoToMeeting app yet, you can install it for free from the Windows Store.
Organizers must be using GoToMeeting v5.0, build 799 or higher for attendees to join sessions on the app. Any user with Windows 8 or Windows RT running on x86, x64 or ARM processors will be able to use the GoToMeeting app. Windows 8 tablets and all-in-one devices, such as the Surface Windows 8 Pro, are not officially supported on the GoToMeeting desktop application, but if the GoToMeeting app for Windows 8 and Windows RT is installed, you can enter the 9-digit Meeting ID and your name on the app to join a meeting from the mobile app.
For more information, see the complete GoToMeeting System Requirements.
Nope, the app is free, and there's no charge for attending GoToMeeting sessions. But you may be responsible for any data charges that may be incurred.
You cannot currently join training sessions from the GoToMeeting app. You are able to join any webinar or meeting hosted by a GoToMeeting organizer using GoToMeeting v5.0, build 799 or higher.
Yes, you can host a GoToMeeting session by opening the app, tapping View your meetings on the Enter Meeting ID screen and entering your email and password. On the My Meetings screen, you will see a list of your scheduled meetings which you can tap to start, or you can tap Meet Now to start an impromptu meeting.
If the organizer provides mic and speakers (VoIP), you will automatically connect to mic and speakers over your device’s Internet connection (WiFi) once you join. The audio quality on your device depends on the quality and bandwidth available on the WiFi network that you're connected to. For best results, you should make sure you have nothing else running that might use up bandwidth. WiFi connection is highly recommended.
No, you cannot currently join password-protected meetings from the GoToMeeting app for Windows 8 and Windows RT.
Although you may be prompted to use your webcam, GoToMeeting does not currently support webcams for Windows 8 or Windows RT. Therefore, you will not be able to see others' webcams or show your own.
If you have the GoToMeeting app for Windows 8 and Windows RT, as well as the GoToMeeting desktop application installed on your Windows 8 desktop, clicking the Join URL will automatically launch the GoToMeeting desktop application.