Audio Help and FAQs
Below are a few commonly asked questions about connecting to the audio conference during a session.
Why can't I hear anyone?
Why can't anyone hear me?
Why can't I connect to audio with my mic and speakers (VoIP)?
Why can't I connect to audio with my telephone?
How do I fix audio feedback (echo, static) during my session?
How do I fix poor, choppy or robotic audio quality?
Why do I hear beeping when I am in session?
Why can I hear audio but not see the presentation?
What is the Audio PIN?
Can I host an audio-only meeting?
Why don't I have "Call Me"?
Can I provide my own phone numbers for sessions?
Provide International Phone Numbers
Can I broadcast my computer audio to meeting participants?
More audio help for everyone
Available Audio Modes
Connect to Audio using your Telephone
Connect to Audio using the Internet (Mic and Speakers)
Connect to Audio using Call Me
Connect to Audio using Custom Audio Info
Switch Audio Modes in Session
Mute and Unmute Yourself
Join Sessions Muted
Test your Mic and Speakers (VoIP)
Manage Phone Audio via Keypad Commands
Report Audio Issues to Citrix
More audio help for organizers
Mute and Unmute your Attendees
Set Default Audio Options
Enable/Disable On-Hold Beeps and Entry Chimes
Provide Toll-Free Phone Numbers (OpenVoice Integrated)
OpenVoice Integrated (Toll-Free Audio) FAQs