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Locate Recording Files

After each recorded session, a temporary recording file is saved to the specified location in .G2M format. You must then convert the recording into a downloadable format (.WMV, .MOV or .MP4).

Session recording is available on Pro and Plus plans only.

Topics in this article:

Locate Recording Files

Find your local recording files

Change the location of saved files on your hard drive

Find your local recording files

By default, local recordings are stored in C:\Users\<user>\Documents. The original "pre-converted" .G2M files are stored in a subfolder called "originals" after a successful conversion has finished. You can also choose to change the default location.

Find your local recordings on your Windows computer as follows:

  • Select the Windows icon to open the start menu and select Documents. Find your recording in the folder.
  • Open the Windows Explorer folder in the menu bar and select Documents in the left menu.

Find your local recordings on your Mac computer as follows:

  • As soon as your recording is fully converted, your computer's Recording folder will launch. Find your recording in that folder.
  • Select the Finder folder to open your Documents and then select Recordings. Find your recording in the folder.

Note: Unconverted recordings can be found in the tempAV subfolder under Recordings.To convert those, you can double click on the recording or open your Recording Manager folder.

Change the location of saved files on your hard drive

By default, local recordings are stored in C:\Users\<user>\Documents. The original "pre-converted" .G2M files are stored in a subfolder called "originals" after a successful conversion has finished. However, you can change the location for which all future session recordings will be saved (ensure it has at least 1GB of space available).

1. Right-click the daisy icon in the system tray (Windows) or toolbar (Mac).

2. Select Preferences.

3. Select Recording in the left navigation.

4. At the bottom of the window, click Browse.

5. Select the desired location, then click OK.

 

Related

Record a Session

Convert Session Recordings

Recording and Playback FAQs