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Citrix Online does not directly offer special rates for nonprofit organizations, however significantly lower rates can be acquired through TechSoup and Good360.
These steps will walk you through how to cancel an account online.
The GoToWebinar session has reached the upper limit of attendees.
We are in the process of adapting all our our products to use our proprietary launcher service that is independent of Java.
The maximum capacity for a Webinar varies based on which tier of service you selected for your plan. You may change your plan at any time to add or reduce the capacity of your events.
When attempting to join a meeting or webinar using Internet Explorer the following error comes up after verifying application requirements, "Cannot continue. The application is improperly formatted. Contact the application vendor for assistance."
The error "GoToMeeting failed to start, or exited with an error. Please try again." when trying to join a meeting is usually caused by older versions of GoToMeeting being installed, internet connectivity, or network security issues.
This error is typically caused when G2M is unable to finish loading and you click Start or Join again, hotfix after the jump for XP machines.
While streaming video and audio is not technically supported by GoToMeeting/Webinar/Training some people can get it to work.
This error message can occur when starting or joining meetings, webinars, or trainings and is usually due to the network connection or because the User Account Control prompt was not clicked Yes to. It can also be caused by the Ask toolbar being installed on the computer.
Whether you're looking for a little peace of mind or would like help executing a carefully composed webinar plan, our web conferencing experts will help make your next live event seamless and successful.
Pass along the freedom to work from anywhere. Refer a friend to GoToWebinar.