Download the Launcher File on Macs - GoToWebinar

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Download the Launcher File on Macs

The first time you host/join a session or upgrade/downgrade GoToMeeting on a Mac, you’ll be prompted to download a file with an optional browser plugin that lets you launch the GoToWebinar software faster. If you uninstall GoToWebinar, you'll need to go through the download process again.

Download the file in Safari

Download the file in Firefox

Download the file in Chrome

Disable the Citrix Online Launcher plugin in Safari

Disable the Citrix Online Launcher plugin in Firefox

Disable the Citrix Online Launcher plugin in Chrome

Download the Citrix Online Launcher file in Safari

1. Launch GoToMeeting by hosting or joining a session.

2. A file called “Citrix Online Launcher” will start downloading to your computer. Double-click the file in your browser’s Downloads window to open it. You can click restart the download if needed.

3. If the file doesn't open automatically, double-click the Citrix Online Launcher file in your Downloads folder in Finder.

4. When prompted to open “Citrix Online Launcher,” click Open.

The browser plugin will be automatically installed and lets you connect to future sessions faster. We don’t recommend disabling the plugin if you frequently join sessions because you’ll need to go through the entire download process again.

5. When prompted to open GoToMeeting, click Open.

6. Once you’re done, you’ll be able to host and join future GoToMeeting, GoToWebinar and GoToTraining sessions faster than ever!

 

Download the Citrix Online Launcher file in Firefox

1. Launch GoToMeeting by hosting or joining a session.

Note: If you already have GoToWebinar installed, you may see a Launch Application dialog to launch either GoToWebinar or Citrix Online Launcher. Select the "Remember my choice" check box and then click Launch Application.

If you see the dialog to launch Citrix Online Launcher, you'll briefly see another dialog that shows the downloading progress.

If you click Cancel, you must click Download GoToWebinar on the Connected to GoToWebinar page and go through the download process below.

2. A file called “Citrix Online Launcher.zip” will start downloading to your computer. If prompted to save the Citrix Online Launcher.zip file, click Save File.

3. Double-click the zip file in your browser’s Downloads window to open it. You can click restart the download if needed.

4. In the Downloads window, double-click the Citrix Online Launcher application.

5. When your Downloads folder opens in Finder, double-click the Citrix Online Launcher application.

6. When prompted to open “Citrix Online Launcher”, click Open.

The browser plugin will be automatically installed and lets you connect to future sessions faster. We don’t recommend disabling the plugin if you frequently join sessions because you’ll need to go through the entire download process again.

7. When prompted to open GoToMeeting, click Open.

8. Once you’re done, you’ll be able to host and join future GoToMeeting, GoToWebinar and GoToTraining sessions faster than ever!

 

Download the Citrix Online Launcher file in Chrome

1. Launch GoToMeeting by hosting or joining a session.

Note: If you already have GoToWebinar installed, you may see an External Protocol Request dialog to launch either GoToWebinar or Citrix Online Launcher. Select the "Remember my choice" check box and click Launch Application.

If you see the dialog to launch Citrix Online Launcher, you'll briefly see another dialog that shows the downloading progress.

If you click Do Nothing, you must click Download GoToWebinar on the Connected to GoToWebinar page and go through the download process below.

2. A file called “Citrix Online Launcher.zip” will start downloading to your computer. Double-click the zip file to open it. You can click restart the download if needed.

3. In your Downloads folder, double-click the Citrix Online Launcher application.

4. When prompted to open “Citrix Online Launcher,” click Open.

The browser plugin will be automatically installed and lets you connect to future sessions faster. We don’t recommend disabling the plugin if you frequently join sessions because you’ll need to go through the entire download process again.

5. Once you’re done, you’ll be able to host and join future GoToMeeting, GoToWebinar and GoToTraining sessions faster than ever!

 

Disable the Citrix Online Launcher plugin in Safari

1. Open Finder.

2. Navigate to user/Library/Internet Plug-Ins.

3. Delete the CitrixOnlineWebDeploymentPlugin.plugin by dragging it to the Trash on your Dock. You can also Ctrl + Click the plugin, and then select Move to Trash.

You can restore it by dragging it out of the Trash, or you can Ctrl + Click the plugin from the Trash, and select Put Back.

Once you remove the plugin from your Internet Plug-ins, it is removed from your Mac and from all other browsers on your computer. Please note that each time you launch GoToMeeting, the plugin will automatically become re-enabled.

 

Disable the Citrix Online Launcher plugin in Firefox

1. Open Firefox.

2. Select the Tools menu > Add-ons.

3. In the Add-ons Manager, find the Citrix Online Web Deployment Plugin. Click Disable.

You can re-enable it by clicking Enable. Please note that each time you launch GoToMeeting, the add-on will automatically become re-enabled.

 

Disable the Citrix Online Launcher plugin in Chrome

1. Open Google Chrome, and type chrome://plugins/ into the address bar.

2. Find the Citrix Online Web Deployment Plugin, and click Disable.

 

You can re-enable it again by clicking Enable. Please note that each time you launch GoToMeeting, the plugin will automatically become re-enabled.

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