Archiving Distributing and Playing a Recorded Webinar - GoToWebinar

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Archiving, Distributing and Playing a Recorded Webinar

After a webinar has been recorded, organizers can distribute the recorded webinar, enabling webinar attendees and other prospects to view the webinar at a later date. In addition, corporate plan organizers have the ability to archive recorded webinars on the GoToWebinar website.

Note: The maximum file size that can be uploaded at a time is 300MB.

Archiving a Recorded Webinar (Corporate Plans Only)

The Archiving a Recorded Webinar function is available on corporate plans only. The GoToWebinar website will host archived recordings that organizers can use to include in follow-up emails or to post to their website. Anyone accessing the archived recording who did not attend the webinar will be prompted to register first. Corporate organizers can archive up to 3.0 GB of webinar recordings on the GoToWebinar website. Archived webinars are accessible for up to 12 months. Once expired, any published links to the archived webinar will break and the recording will no longer be available.

When a recorded webinar has ended, the scheduling organizer is prompted to choose to archive the recording immediately after the webinar has ended or to archive later (if Windows Media format is selected, you will be prompted after the conversion is complete).

Note: If an organizer other than the scheduling organizer has recorded the webinar, that organizer will not be prompted to archive at the end of the webinar. He or she can archive it manually at a later time.

To automatically archive a recorded webinar

  1. When your webinar has ended, you will be prompted to archive the recording (if Windows Media format is selected, you will be prompted after the conversion is complete).
  2. At the Archive Recording Now? prompt, click Yes, now. Archiving will automatically begin.

To manually archive a recorded webinar

  1. Log in to your account.
  2. In the left navigation, click Webinar History. The Webinar History page loads, listing any completed webinars within the past 30 days.
  3. Scroll to the webinar for which you want to archive the recording.
  4. At Recorded Webinar, click Manage. On the Manage Webinar page, click Archive Recording.

    You will be prompted to browse for the recording file you want to upload. After selecting the file, archiving will automatically begin.

Note: If your browser is not capable of launching the automatic upload, you will be prompted to click Launch Archiver.

Archiving on the GoToWebinar website (corporate plans) is not available for Mac users. To archive, the Windows user who is recording needs to be an invited organizer for the webinar.

To replace an archived recorded webinar

  1. Log in to your account.
  2. In the left navigation, click Webinar History. The Webinar History page loads, listing any completed webinars within the past 30 days.
  3. Scroll to the webinar for which you want to archive the recording.
  4. At Recorded Webinar, click Manage. On the Manage Webinar page, click Replace Recording.

    You will be prompted to browse for the recording file you want to upload. After selecting the file, archiving will automatically begin.

To delete an archived recorded Webinar

  1. Log in to your account.
  2. In the left navigation, click Webinar History. The Webinar History page loads, listing any completed webinars within the past 30 days.
  3. Scroll to the webinar for which you want to delete an archived recording.
  4. At Recorded Webinar, click Manage. On the Manage Webinar page, click Delete Recording.

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Distributing a Recorded Webinar

Organizers on corporate plans can easily distribute webinar recordings for on-demand viewing. GoToWebinar organizers can automatically include the link to the recording in webinar follow-up emails by checking the appropriate box in the Email Notifications section of the Manage Webinar page.  

By inserting the archived webinar recording link in other promotional emails or posting to a website, organizers can gather registration information from additional on-demand viewers.  This data is tracked in the Recorded Webinar report. Keep in mind that archived webinars are only accessible for 12 months. Once expired, any published links to the archived webinar will break and the recording will no longer be available.

Organizers on GoToWebinar individual plans can zip and send webinar recordings (depending on the file size) by email, FTP or post to a website.

To retrieve the archived webinar recording link (corporate plans only)

  1. Log in to your account.
  2. In the left navigation, click Webinar History. The Webinar History page loads, listing any completed webinars within the past year.
  3. Scroll to the webinar for which you want to retrieve the archived recording.
  4. At Recorded Webinar, click Manage. On the Manage Webinar page, highlight and copy the webinar recording link.

 

To distribute a recorded webinar in the GoToMeeting format

  1. Deliver the recorded webinar by email or FTP or post to a website.
  2. Recipients must have Windows Media 9 or higher to view the recorded webinar.
  3. If recipients have not already installed, or are not running, the GoToMeeting software on their Windows, direct them to install the GoToMeeting Codec at http://www.gotomeeting.com/codec.

Note: Recipients must have administrator rights on their Windows in order to install the GoToMeeting Codec and view a recorded webinar in the GoToMeeting format. Mac users cannot view in GoToMeeting Codec format.

To distribute a recorded webinar in the Windows Media format

  1. Upon completion of the conversion process, deliver the recorded webinar by email or FTP or post to a website.
  2. Recipients must have Windows Media 9 or higher to view the recorded webinar.

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Playing a Recorded Webinar

GoToWebinar creates 1 recording file per webinar.

To replay a webinar recorded in the GoToMeeting format (Windows users only)

  1. If you haven't already, end the webinar that you are recording and GoToWebinar will automatically save your file with the date and time noted after the name that you gave the webinar upon scheduling it.
  2. Navigate to the directory that is listed in the Save in: field under the Preferences Recording tab.
  3. Double-click the file name to start the replay. 
  4. Press Alt and Enter on your keyboard at the same time to maximize the Viewer for best replay quality.

Note: You must have GoToMeeting installed or download the GoToMeeting Codec to view a webinar recorded in the GoToMeeting format. Visit http://www.gotomeeting.com/codec to download the GoToMeeting codec.

Note: Playing a recorded webinar back before ending the webinar may cause abnormal playback behavior. Be sure to end the webinar before playing it back.

To replay a webinar recorded in the Windows Media format

  1. If you haven't already, end the webinar that you are recording.
  2. GoToWebinar will save your file with the title, date and time of the webinar and will immediately start converting the recorded file into the Windows Media format.
  3. Upon completion of the conversion process, navigate to the directory that is listed in the Save in: field under the Preferences Recording tab.
  4. Double-click the file name to start the replay.
  5. Press Alt and Enter on your keyboard at the same time to maximize the Viewer for best replay quality.

Note: The conversion process begins automatically, immediately after you end a recorded webinar in the Windows Media format. Allow time for the conversion to take place. The time needed is dependant upon video content, CPU speed and amount of memory available. Due to the use of CPU resources, you may have to wait until the conversion process is complete to resume use of the computer. GoToWebinar converts the recorded webinar into a Windows Media Player file after the webinar is over, instead of recording direct to Windows Media format, so that impact on CPU resources doesn't bog down the computer during the webinar.

Note: Playing a recorded webinar back before ending the webinar may cause abnormal playback behavior. Be sure to end the webinar before playing it back.

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