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Using GoToWebinar Integrated Audio
Audio Mode: Using Telephone
At the specified webinar time, dial the conference call number. When prompted, enter the access code followed by the # key.
Once in a conference call, the organizer is automatically entered into a sub-conference between all organizers and panelists. To start the conference call for all participants, an organizer must press *1.
| Organizer Telephone Commands | ||
|---|---|---|
| Command | Feature | Details |
|
*1 |
Start |
Starts the conference call. Organizers and panelists are initially joined in a sub-conference until *1 is pressed. |
|
*2 |
Count |
Provides the number of attendees dialed in to the conference |
|
*3 |
On-hold beep controls |
By default, organizer will hear beeps until the first caller arrives. Press *3 to turn off the on-hold beeps. |
|
*4 |
Menu |
Provides a menu of available conference commands. |
|
*5 |
Mute/Unmute Organizers and Panelists |
Sets mute and unmute for organizer and panelist lines. By default, organizers and panelists are first joined unmuted. Pressing *5 cycles through the following options: - Mute: organizers and panelists can unmute themselves by pressing *6 - Mute: organizers and panelists cannot unmute themselves - Unmute: organizers and panelists are unmuted (default) |
|
*6 |
Organizer |
Organizer can mute his or her line. Pressing *6 again will unmute the line |
|
*8 |
Chime Control |
Sets entry and exit chimes. By default, entry and exit chimes are off. Pressing *8 cycles through the following options. - Entry chime off and exit chime on - Entry chime on and exit chime off - Entry and exit chimes on - Entry and exit chimes off |
Turning
On-Hold Beeps and Entry/Exit Chimes on and off
On-Hold Beeps (a) play when an attendee connects to a webinar before the organizer has started it, unless the organizer disables the beeps.
Entry/Exit Chimes (b) play each time an attendee joins or leaves the webinar, unless the organizer turns the chimes off.
To toggle On-Hold Beeps or Entry/Exit Chimes on and off, click Edit in the GoToWebinar Audio pane, then click each item to turn it on or off. You may also press *8 on your telephone key pad to toggle Entry/Exit Chimes on and off.
| Views: 19387 | Last Updated: Thu, May 16 2013 2:51 PM
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