Find an Answer
The My Account feature enables organizers to view and edit their personal account information, change account passwords, choose audio conference options and set status update email preferences.
To view account information
To edit account information
To change account password
Note: Your new password must contain at least 8 characters and include both letters and numbers.
To set audio conference options for your webinars
1. Log in to your account.
2. In the left navigation,select My Account, then Settings.
3. On the Settings page, scroll to the GoToWebinar Audio Service section:
- GoToWebinar Audio Service: Sets your default webinar audio service to the integrated GoToWebinar Audio Service. When selecting Telephone Only or Both, you can include local toll dial-in numbers for European countries and Australia by clicking Add more countries. Changes apply to all future scheduled webinars.
- Provide your own conference call number: Sets your default webinar audio service to your private audio service. Enter your private audio conference numbers in the corresponding Phone Number and Access Code fields. Changes apply to all future scheduled webinars.
Note: Default conference call numbers can be overridden at any time on the Schedule a Webinar page.
4. Click Save.
To set the Status Update and Follow-Up Email preferences