***Our GoToWebinar maintenance window is Saturday 5:00am-10:00am GMT. A maintenance generally results in 5-10 minutes of downtime during the beginning of the maintenance window.***
Organizers can set preferences
for running GoToWebinar, such as file-save settings, in-session action
messages and running a GoToWebinar test connection.
To set GoToWebinar preferences from the system
tray icon
Windows users right-click
the daisy icon and select Preferences.
Mac users, double-click the daisy icon and select Preferences
from the GoToMeeting menu bar.
Select the appropriate
tab for the set of preferences you want to customize.
Select your preferences.
Click OK.
To set GoToWebinar preferences from the Control
Panel during a webinar
When in a webinar, select
Preferences from the File
menu in the Control Panel.
Select the appropriate
tab for the set of preferences you want to customize.
Select your preferences.
Click OK.
Start Up Preferences
The Start Up category enables organizers to determine how
to start GoToWebinar. Options include:
Automatically
after I log in to Windows: This option starts the GoToMeeting/GoToWebinar
application automatically after you log in to your computer.
Manually:
This option sets the GoToMeeting/GoToWebinar application to start only
when you launch the application from your Programs menu.
Log
in: Selecting the "Remember me on this computer" check box
will enable automatic login to the system.
Remind
me of upcoming meetings and webinars: This check box becomes available
if you select the "Automatically after I log in to Windows" check box
and provides you with reminders for your scheduled meetings and webinars.
Periodically
synchronize reminders with My Meetings and My Webinars: This preference
option is applicable to users of Citrix Presentation Server and is the
recommended setting for optimal use. This check box becomes available if
you select the "Remind me of upcoming
meetings and Webinars" check box and synchronizes meetings and webinars scheduled from a published Outlook® or Lotus Notes® with a local
installation of GoToMeeting/GoToWebinar.
Mac users currently have the Log in option in the
Start Up category only.
General Preferences
File-save
settings: These settings allow for data storage for the GoToWebinar
Reporting features and enable an organizer to always save Chat Logs
to his or her local machine.
Security:
This option enables/disables the inactivity time-out feature which will
automatically stop screen sharing if there is no keyboard input or mouse
movement for the specified period of time.
Session
Identity: This setting remembers an organizer's name and email address as it will
appear in the webinar Attendee List.
Mac
users only have the Session Identity option in the General Preferences category.
Webinars Preferences
The webinars category
enables organizers to determine which action messages are visible to an
organizer during a webinar.
Mac users do not have this option in their Preferences
menu.
Recording Preferences
Audio:
Allows you to enable or disable the audio recording feature. To record,
choose which audio service you scheduled to use for your webinar.
Video: Allows you to
select the webinar recording output format and destination for saving
the file.
The Connection category
enables organizers to test the status of the GoToMeeting/GoToWebinar connection.
Note : To ensure a valid connection test,
we advise that you refrain from testing your connection unless aGoToMeeting/GoToWebinar Global Customer Support representative
directs you to perform the connection test.
Audio Preferences
The Audio category enables
organizers to select and test microphone and speaker devices for use with
VoIP.
Mac users do
not have this option in their Preferences menu but can select and test
their audio devices in-session through the Control Panel Audio pane.
Webcam Preferences
The Webcam category allows organizers to set up their Webcam and select a display format, either 4:3 (Normal) or 16:9 (Widescreen).