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GoToTraining – Popular Articles

Does Citrix Online offer non profit pricing?

Citrix Online does not directly offer special rates for nonprofit organizations, however significantly lower rates can be acquired through TechSoup and Good360.

|   Views:   5398   |   Knowledge Article   |   Last Updated:  Tue, Nov 27 2012
Error: "Another instance of the installer is running" when attempting to start or join a meeting

This error is typically caused when G2M is unable to finish loading and you click Start or Join again, hotfix after the jump for XP machines.

|   Views:   3922   |   Knowledge Article   |   Last Updated:  Wed, Nov 28 2012
Error: The installer could not find a suitable folder to install to

No Summary

|   Views:   5626   |   Knowledge Article   |   Last Updated:  Thu, Mar 15 2012
Using The GoToMeeting Transcoding Wizard

How to use the GoToMeeting Transcoding Wizard.

|   Views:   9287   |   Knowledge Article   |   Last Updated:  Mon, Jan 14 2013
Audio From My Video Not Being Heard

While streaming video and audio is not technically supported by GoToMeeting/Webinar/Training some people can get it to work.

|   Views:   1295   |   Knowledge Article   |   Last Updated:  Fri, Apr 12 2013
How do I cancel my GoToMeeting/GoToWebinar/GoToTraining account?

These steps will walk you through how to cancel an account online.

|   Views:   15222   |   Knowledge Article   |   Last Updated:  Mon, Mar 18 2013
Error "GoToMeeting failed to start, or exited with an error. Please try again."

The error "GoToMeeting failed to start, or exited with an error. Please try again." when trying to join a meeting is usually caused by older versions of GoToMeeting being installed, internet connectivity, or network security issues.

|   Views:   11095   |   Knowledge Article   |   Last Updated:  Thu, Nov 29 2012
How to use the GoToMeeting Transcoder

How to re-encode a GoToMeeting formatted recording to a standard .wmv if the conversion did not initially take place

|   Views:   5264   |   Knowledge Article   |   Last Updated:  Tue, Nov 27 2012
Using our products without java

We are in the process of adapting all our our products to use our proprietary launcher service that is independent of Java.

|   Views:   13559   |   Knowledge Article   |   Last Updated:  Thu, Jan 31 2013
How do I host two meetings at the same time?

GoToMeeting accounts cannot host simultaneous sessions under the same log in email. If you need to host two meetings at the same time you will need a second account.

|   Views:   921   |   Knowledge Article   |   Last Updated:  Tue, Nov 27 2012


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