Audio Checklist: Using Mic & Speakers

Make sure you are using the recommended equipment for an optimal audio experience.

Mic & Speakers Device Recommendations

When using Mic & Speakers, audio quality can vary based on your audio software, hardware manufacturer and operating system. We recommend the following audio hardware in order from best quality to poor quality:

Listed in order from best quality to poor quality
	USB* headset connected to your computer	Best
	Headphones and USB* microphone connected to your computer
	Analog** headset connected to your computer	Good
	Headphones and analog microphone** connected to your computer
+	External speakers and analog microphone
	Laptop built-in microphone and speakers	Poor
	External speakers and USB Webcam microphone	Poor

*USB Cable          **Analog Cable  

Use Mic & Speakers to connect to the audio conference (Windows)

Your audio quality may vary depending on your audio software, hardware, operating system and Internet connection. We recommend using a USB headset plugged into your computer and placing your microphone away from other speakers or devices.

Select and test your Mic & Speakers   

1. During a training session, select Use Mic & Speakers in the Audio pane of your Control Panel.

2. Click Settings.

a. Test your microphone setup: Select a microphone from the drop-down menu. Speak into your microphone: If the correct device is selected, the meter lights up green.

b. Test your speakers setup: Select speakers from the drop-down menu. Click Play Sound: If connected correctly, the meter lights up green and you hear an audio track through your speakers. If the green meters do not light up, select another device listed in the menu and repeat the test.

c. The volume bar can be adjusted at any time during the training session.

Note: Advanced audio settings are automatically adjusted. We recommend you keep the advanced options checked. If you uncheck the advanced options, you must manually configure your audio settings through Windows Sounds and Audio Devices. If your attendees cannot understand you because your voice is distorted, try to uncheck "Microphone boost."

3. Click OK once you've verified that your microphone and speakers are working properly.

Use Mic & Speakers to connect to the audio conference (Mac)

Mac users can select audio devices in-session only. Input and output devices connected to your computer are automatically detected.

Select and test your Mic &Speakers

1. Open the Audio pane of the Control Panel. If your audio devices are connected correctly, you should see the sound meters in the Control Panel light up green when you speak.
2. If the meters for Mic & Speakers do not light up green when you or others are speaking, click the icons in the Audio pane of the Control Panel. A drop-down menu appears when you click either icon.

• Microphone - To test, speak into your microphone; if the correct device is selected, the meter lights up green.
• Speakers - To test, select a device from the drop-down menu. If connected correctly, the meter lights up green and you hear an audio track through your speakers.
• If the green meters do not light up, select another device listed in the menu and repeat the test.
• Adjust speaker volume on your Mac keyboard.

For additional help with audio problems, see Audio Troubleshooting.

| Views: 71504 | Last Updated: Mon, Mar 04 2013 3:15 PM

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