Integrated Payment Processing - GoToTraining

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Integrated Payment Processing

With GoToTraining® RevStream™, the Integrated Payment Processing feature, organizers can charge for training sessions and provide registrants with the option to use PayPal®, a credit card or an alternative method.

Some of the advantages and capabilities of Integrated Payment Processing are the following:

  • Set a price for a training session.
  • Accept payment in different currencies.
  • Allow attendees to pay with a major credit card or PayPal account.
  • Allow registrants to bypass online payments for alternate forms of payment outside of GoToTraining (i.e., check or invoice payments).
  • Give partial and full refunds when canceling registration through GoToTraining.

PayPal account

To use this feature, you must have a PayPal account. PayPal offers several different account types—Personal, Premier and Business (see PayPal Account Types for a description of the different accounts). We recommend that you have either a Premier or Business account. Then Personal account has some limitations, and your registrants would also need to have a PayPal account.


A PayPal transaction fee and a Citrix Online convenience fee apply to all training sessions that require a payment. These fees are automatically deducted from the price paid by each registrant. Currently we support the following currencies: U.S. dollars, Canadian dollars, Australian dollars, New Zealand dollars, British Pounds and Euros.

The standard PayPal transaction fee is 2.9% + $0.30 USD per transaction (see PayPal Fees for their fee structure).

Note: If you have a different rate for PayPal, your negotiated rate will be the one changed.

The standard GoToTraining fee is 1.9% with a maximum charge per registrant is as follows:

U.S. Dollars $9.95
Canadian Dollars$ 9.95
Australian Dollars$12.95
New Zealand Dollars$14.95
British Pounds£5.95

Get started

1. You must have a PayPal account, preferably a Premier or Business account.

2. Your PayPal account must be both confirmed and verified.

A confirmed account means you have identified your email address, and it allows you to accept payment from other people.

A verified account is means the holder of the account has been identified to PayPal; this is a security feature that varies by country or region. In the U.S., one way to verify your account is to link your PayPal account to your bank account.

See the PayPal website for more information about establishing an account.

3. You must link your GoToTraining account to your PayPal account.

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