Cancel Registrant - GoToTraining

GoToTraining Service Status

Service Fully Operational

***Our GoToTraining maintenance window is Saturday 5:00am-10:00am GMT. A maintenance generally results in 5-10 minutes of downtime during the beginning of the maintenance window.***

Updated: Fri, May 17 2013 1:46 AM RSS Feed

Find an Answer

Search GoToTraining articles, videos and user guides   Your search term must have 2 or more characters.

Browse Articles

Cancel a Registrant

You can cancel a registration on behalf of the registrant. Canceled registrants no longer receive email notifications or have access to the training session. If a fee has been charged for the training session, you are given the opportunity to indicate the refund amount (see Cancel and Refund).

Cancel a registrant

  1. Click My Trainings in the left navigation.
  2. On the My Trainings page, scroll to the training session for which you want to cancel a registrant.
  3. Click the number under Registrants.
  4. On the Registrant page, click a registrant's name or click Select All to cancel all registrants for the training session.
  5. Click Cancel Registration.
  1. After clicking Yes, you are able to send a customized cancellation email.

| Views: 1325 | Last Updated: Mon, Mar 04 2013 3:15 PM

Is this article helpful?