Cancel a Registrant
You can cancel a registration on behalf of the registrant. Canceled registrants no longer receive email notifications or have access to the training session. If a fee has been charged for the training session, you are given the opportunity to indicate the refund amount (see Cancel and Refund).
Cancel a registrant
- Click My Trainings in the left navigation.
- On the My Trainings page, scroll to the training session for which you want to cancel a registrant.
- Click the number under Registrants.
- On the Registrant page, click a registrant's name or click Select All to cancel all registrants for the training session.
- Click Cancel Registration.
- After clicking Yes, you are able to send a customized cancellation email.