Cancel Your GoToTraining Account

If you are a GoToTraining organizer on an individual plan, you can log in to your account and easily cancel your account from the My Account page. Since your service is pre-paid, changes made to your plan won't take effect until the end of your subscription period.

Note: GoToTraining organizers on corporate plans (multi-user accounts) must contact their GoToTraining administrators to cancel their account.

Cancel your GoToTraining account

1. Log in to your account your account, and select My Account from the left navigation.

2. Select Billing Information in the expanded menu.

3. Under the Subscription Options section, select the "No, I do not wish to subscribe to GoToTraining at this time” option.

4. Click Save Changes.

Once your current plan or trial period ends, your plan will not be renewed, and you will lose access to GoToTraining.

See when your plan expires

1. Log in to your account, and select My Account from the left navigation.

2. Select Account History in the expanded menu.

3. Find the most recent entry on the Account Activity list and look under the Description column to see when your plan expires.

| Views: 1743 | Last Updated: Mon, Mar 04 2013 3:15 PM

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