Video Training

Add or Remove a Host Computer (1:30)

• Add a Host Computer
• Remove a Host Computer
• Deal with shared access computers

Quick Start (3:50)

• Connect to a host computer
• Create a Desktop Shortcut
• Learn about Screen Sharing and much more

Install a Computer (2:29)

• Install GoToMyPC
• Set up your access code
• Access your computer

Security Features (4:20)

• Reset an Access Code or Password 
• Set Security Preferences
• Create One-Time Passwords

Key Features (5:30)

• Print remote files
• Learn about file management
• Adjust audio settings and much more

Account Management (1:45)

• Change account details
• Update credit card and renewal information
• View history and print receipts

Billing (1:45)

• Change your account billing information
• Change your GoToMyPC accout settings
• Extend your plan and print receipts

Corporate Admin Center (1:35)

• Invite users to groups
• Learn about Shared Access
• Generate reports

Pro Admin Center (1:45)

• Invite users to groups
• Generate reports
• Manage your account

Desktop Shortcuts (1:13)

• Creating a  desktop shortcut
• Enable fast and easy access to your computer
• Bypass browser log-in page

File Transfer (1:41)

• Transferring files between computers
• Using the Drag and Drop option
• Using the “Transfer and Sync” files option

Troubleshooting (2:35)

• Toubleshoot common GoToMyPC connection issues
• Run the GoToMyPC Connection Wizard
• Modify firewall settings

Multi Monitor Support (1:38)

• Viewing displays of both remote monitors
• Properly sizing your view
• Moving between monitor views

Remote Printing (2:46)

• Printing documents to your local printer from host PC
• Setting up remote printing
• Manually enabling a printer

Host Computer is "Offline" (2:05)

• Reasons a host computer may be “offline”
• Easy to follow solutions
• Set Host Preferences

Guest Invite (3:38)

• Inviting a person to temporarily view your computer
• Managing guest rights
• Using Guest Invite features

Reinstall or Replace (1:33)

• Remove a computer from your account
• Replace a computer from your account
• Reinstall a computer from your account