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For security reasons, GoToMyPC will disconnect you if there is no keyboard or mouse activity for a certain period of time. Windows users may configure this setting in the GoToMyPC Preferences.
To configure Security Time-out
1. Right click on the GoToMyPC icon in your system tray and select Preferences.
2. On the Security tab configure your Time-Out setting and click OK.
Note: For GoToMyPC Pro and Personal Users, the default setting is 15 minutes and it may be increased up to 9999 minutes. For GoToMyPC Corporate users, the maximum Time-Out setting is managed by your administrator.
Setting the Time-Out setting for Mac Host computers is not available at this time. The inactivity Time-out for Mac Host Computers is 30 minutes. Mac Client computers will honor the Time-Out settings of Windows Host Computers.
Note: For GoToMyPC Corporate customers, Inactivity Time-Out settings configured by the administration center allow the Time-out to be increased beyond 30 minutes.