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Additional Firewall Resources

If you have firewall questions for a specific vendor that were not covered in our firewall section then please contact your provider.


Contact (support requires payment)

Configuration information

Avira Firewall


Configuration information

Bit Defender

Contact (requires an account)

Configuration information

Note: Please refer to pages 222-226 of Bitdefender Internet Security on configuring the firewall.



Configuration information

Trend Micro

Call 800-864-6027

Configuration information

Note: Although the instructions refer to an email program, they guide you to the program permissions where you can adjust the settings for GoToMyPC.


Call 877-673-1153

Configuration information



Configuration information

Zone Alarm


Configuration information

Note: Click Knowledge Base, then search "How do I change settings for individual programs in ZoneAlarm?"


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Locate Files for Firewall Permissions