In Session Status - GoToMyPC
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GoToMyPC Service Status

Service Fully Operational

***Our GoToMyPC maintenance window is Wednesday or Friday 6:00am-10:00am GMT. A maintenance generally results in 5-10 minutes of downtime during the beginning of the maintenance window.***

Updated: Mon, Mar 25 2013 8:34 AM RSS Feed

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In Session Status

If one of your computers is labeled as "In Session" on the My Computers page, one of these conditions may be the reason:

  • You have not reloaded the My Computers page since you last connected to your host Mac or PC. Click the browser refresh.
  • The host computer has not yet sent notification to the Citrix servers that it is no longer in session. Wait a few minutes and reload the My Computers page.
  • You are on a GoToMyPC Corporate account with Shared Access enabled and the PC is currently being accessed by another user. If you click the Connect button, you will disconnect the other user. If you have any questions about shared access to your PC, please contact your administrator.

 

| Views: 3253 | Last Updated: Mon, Apr 01 2013 2:40 PM

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