Find an Answer
GoToMeeting, GoToWebinar and GoToTraining organizers can now upgrade their individual seat and begin using GoToMeeting with HDFaces by logging in to www.gotomeeting.com or visiting the GoToMeeting with HDFaces upgrade page.
Note: If you are an organizer on a corporate plan and cannot self-upgrade, please contact your GoToMeeting administrator.
To upgrade your account, follow these 4 steps:
To upgrade to GoToMeeting with HDFaces
1. Visit the GoToMeeting with HDFaces upgrade page.
2. Log in to your existing GoToMeeting account, and click the Upgrade button.
3. Review the list of new features, and click the Upgrade Account button to upgrade your account to GoToMeeting with HDFaces.
Note: Once you click the Upgrade Account button, you cannot self-downgrade to your previous version of GoToMeeting.
Note: If you are a GoToMeeting Web Viewer Beta user and upgrade to GoToMeeting with HDFaces, you will lose web-viewer functionality. If you want to return to the Web Viewer Beta, you can opt in again via http://www.gotomeeting.com/webviewer/beta or call Global Customer Support.
4. Click the Download button to install the new version of GoToMeeting with HDFaces.
Note: If you have GoToMeeting installed on multiple computers, the new version of GoToMeeting will be installed once a GoToMeeting session is hosted from those computers.
Congratulations - GoToMeeting has been upgraded!