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User Guides | Feature Guides | Attendee Guides | Admin Resources


User Guides

Citrix Consulting and Onboarding Fact Sheet (PDF)

Citrix is proud to provide the highest quality Consulting and Onboarding Services for our online services. Herein you will find a complete catalog of available services and pricing.

GoToMeeting Organizer QuickRef Guide (PDF)

Organizers should use this guide to learn how to install GoToMeeting, schedule and start a meeting, GoToMeeting VoIP and telephone best practices, manage attendees and use presenter controls. The Organizer QuickRef guide is a good place to start as an organizer new to GoToMeeting.

GoToMeeting User Guide (PDF)

GoToMeeting users should reference this guide to learn how to install GoToMeeting, set preferences, organize meetings, use HDFaces Video Conferencing, VoIP and telephone best practices, start or end a scheduled meeting, use the GoToMeeting control panel, manage attendees, use the GoToMeeting website, change account information, tips for success, and basic troubleshooting. This is an excellent resource for the most complete information about GoToMeeting in downloadable form.

Feature Guides

GoToMeeting Audio Troubleshooting Checklist (PDF)

Read this troubleshooting checklist to learn how to optimize audio performance in your GoToMeeting, GoToTraining and GoToWebinar sessions.

GoToMeeting HDFaces Bandwidth FAQ Guide (PDF)

Read this set of HDFaces FAQs to learn more about how GoToMeeting adjusts the bandwidths of the traffic streams to preserve audio quality and provide a good tradeoff between video and screen-sharing performance.

GoToMeeting Quick Reference Guide - Sharing Video (PDF)

This guide describes the best settings for sharing video during a presentation.

Attendee Guides

GoToMeeting Attendee Interface slide (PPT)

Use this PowerPoint slide in the beginning of your meeting to familiarize your attendees with the GoToMeeting attendee interface. Be sure to read the notes section for a click-by-click suggested script.

GoToMeeting Attendee QuickRef Guide (PDF)

Use this guide to learn how to join a meeting, use GoToMeeting audio, VoIP best practices, use presenter controls, and leave a meeting. Distribute this guide to attendees to give them a jump start on attending your meeting.

Admin Resources

GoToMeeting Administrator Guide (PDF)

Learn how to manage groups; invite and manage organizers and managers; manage active meetings; and create attendance and organizer performance reports with this guide to the GoToMeeting Administrator role. As a GoToMeeting Administrator, you can also distribute GoToWebinar and GoToTraining licenses if available.