Cancel Your Account or Update Billing Information (Individual Only)

If you are an individual GoToMeeting user then you can update your credit card and billing information very easily by logging in at www.gotomeeting.com and selecting Billing Information from the expanded My Account menu in the left navigation.

Note: This feature only appears for individual GoToMeeting organizers and does not apply to GoToMeeting Corporate organizers

To edit account billing information

1. Log in and select My Account from the left navigation.
2. Select Billing Information from the expanded menu.
3. Make any desired credit card or billing address changes and then click Save Changes at the bottom of the page.

Renew or Cancel GoToMeeting (Individual Only)

With Subscription Options you can decide what will happen with your GoToMeeting account after the current plan expires.

To renew or cancel GoToMeeting after the current plan expires

1. Log in and select My Account from the left navigation .
2. Click Billing Information from the expanded menu.
3. From the Subscriptions Options section, select an option once the current plan expires.

Note: You can also contact Global Customer Support to cancel your account.

Note: Because GoToMeeting service is a pre-paid , your service will continue until the end of your current paid subscription period. At that time, your plan will be discontinued and will not renew again.

Is Updating Credit Card Information Secure?

Online credit card payments are processed on our secure server using a VeriSign SSL Certificate. This means GoToMeeting has been authenticated by the strictest industry standard and your transaction with us is encrypted.

| Views: 10345 | Last Updated: Thu, May 16 2013 2:47 PM

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