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The Desktop Recording and Meeting Playback feature is only available to scheduling organizers or promoted organizers.
Note: Although you can record screen sharing and audio, you cannot record webcams at this time.
Note: To avoid a recorded meeting with a blank screen, please ensure the presenter initiates some type of screen action (such as advancing a presentation slide) after clicking the Start Recording button. If recording begins before the presenter shares his or her screen and there is no screen action then the finished recording will only include a blank screen and audio.
To
configure recording settings
1. From the Recording pane click theSettings link.
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2. From the Recording Preferences section:
Note: Be sure to check your audio device settings under Audio in the left navigation.
3. Click OK.
Note: If you are using VoIP, see the GoToMeeting Integrated Audio section for information on testing your audio device.
Note: For optimum recording performance and in-session experience, it is recommended that you select a location on your local hard drive.
Note: You cannot change the input device setting or the "Save in" location setting once you have started to record a meeting. If you do not specify a destination location, the default is My Documents.
To record a meeting
GoToMeeting participants now see "This session is being recorded" at the bottom of the Control Panel when a session is being recorded.
Note: Although you can record screen sharing and audio, you cannot record webcams at this time.
Note: The lower you set your monitor resolution, the better the quality of the meeting recording. A resolution of 1024 x 768 is ideal for optimal recording quality. Since the recording will scale to the highest resolution among the presenters in a recorded meeting, it is also recommended that all presenters synchronize their resolution settings to the same setting. Avoid displaying multiple monitors when recording a meeting.
Note: You must have at least 500 MB of space on the destination drive to record a meeting. If you have less than 500 MB of available space, GoToMeeting will display a warning when recording begins. If space drops to 100 MB, recording will be automatically stopped and you will receive a warning message. If you have selected to convert your recording to Windows Media format, you will need 1GB (twice as much space).The Remaining field in the Recording pane refers to the amount of space available for recording that is listed in the Recording Preferences Save In field.