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Installing Remote Support onto your computer makes it simple for you to start support sessions and manage your Unattended Support Computers directly from your host computer, without re-downloading the software each time.
All you need to do to install Remote Support is to download the GoToAssist Expert desktop application is to start an attended support session.
To download the GoToAssist Expert desktop application from the Remote Support web application
1. Log in at https://app.gotoassist.com.
2. Click the Remote Support tab in the top-navigation menu and select Start Attended Session from the drop-down menu.
3. The GoToAssist Expert desktop application will automatically begin downloading if you have Java installed. If you don't, click the Manually download the software link and follow the directions.
Tip: You can also start an attended support session from the Shortcuts menu on the Remote Support Home page by clicking Start a support session.