GoToAssist Monitoring – Popular Articles

When testing a windows credential in the GoToAssist Monitoring crawler the error message "Could not connect to {IP}: Access is Denied (0x80070005)" appears.

|   Views:   1853   |   Knowledge Article   |   Last Updated:  Wed, May 30 2012

The NetFlow application allows you to see visual representations of the data gathered by the Data Collection application, providing you with an interactive traffic-flow visualizer with detailed usage charts and tables on top conversations and hosts t

|   Views:   0   |   Help Article   |  Last Updated:  Thu, May 09 2013

Citrix Online Division collects state and local regulated sales taxes on transactions with billing addresses in states that have passed sales tax legislation regarding Software, SaaS, Data Archiving or Telecom type products/services provided through the internet.

|   Views:   704   |   Knowledge Article   |   Last Updated:  Tue, Apr 30 2013

Like the, the path-scoped projection is a tool for limiting the search to find more relevant information without losing the relationships between different pieces of information.

|   Views:   1061   |   Help Article   |  Last Updated:  Thu, May 09 2013

In GoToAssist's tree-structured database, leaf nodes (that is, nodes that can contain values) can also contain a history of previous values. You can track changes over time by using PQL functions in a query for historical values.

|   Views:   1133   |   Help Article   |  Last Updated:  Thu, May 09 2013

— Returns raw, unbucketed history samples only when raw history values are available for a given node.

|   Views:   0   |   Help Article   |  Last Updated:  Thu, May 09 2013

Credentials are the username and password (and occasionally other information) that the Crawler uses to access the devices it is gathering data about. The most basic are the Windows credentials, which allow the Crawler to collect most of the informat

|   Views:   1918   |   Help Article   |  Last Updated:  Thu, May 09 2013

After performing a recent Java update for Mac OS 10.6 (Snow Leopard) and 10.7 (Lion), you may not be able to download Citrix Online products

|   Views:   15745   |   Knowledge Article   |   Last Updated:  Tue, Nov 27 2012

When testing a windows credential in the GoToAssist crawler the error message "Could not connect to (IP): The RPC Server is unavailable. (0x800706ba)"

|   Views:   1634   |   Knowledge Article   |   Last Updated:  Tue, Mar 19 2013

The GoToAssist Open Source Crawler is the agent that gathers information throughout your network and sends the information securely to GoToAssist, where you can use it. The Crawler can be installed on a single computer or server to probe your entire

|   Views:   0   |   Help Article   |  Last Updated:  Thu, May 09 2013