VMWare Application - GoToAssist Monitoring

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VMware Application

If you have VMware ESX, VMware ESXi and/or VMware vCenter, you can use the VMware application to collect rich data about the virtual machines (VMs) on your network. The VMware application uses the Crawler to provide complete monitoring and visualization of the data, and this data is submitted to your GoToAssist search index so you can search against it. Use the VMware application to discover, track, search, and visualize VMs and their resource capacity and consumption in CPU, memory, storage, and network.

Note: Administrators must first install this application onto the account in order to use it.

END-OF-LIFE ANNOUNCEMENT: The GoToAssist Monitoring product will be permanently decommissioned on December 31, 2015. Please see our FAQs for additional details.

Topics in this article:

Set up the VMware application

Use shared VMware dashboards

Integrate GoToAssist with VMware Infrastructure Client

Set up the VMware application

1. Install the VMware application.

2. Add your VMware ESXi and Virtual Center credentials to the Crawler.

Note: By providing your VMware credentials, you're allowing the Crawler to access your VMware hosts to gather and index the data.

3. Add a Crawler schedule that includes the VMware plugin.

Note: By default, the Crawler scans machines only once a day; it is recommended that you set the schedule with the VMware plugin to run more frequently. It is also highly recommended that you create a smart group that includes your VMware hosts (using system/model like 'VMware%') and include it in the Crawler schedule (under "Devices and Groups").

Use shared VMware dashboards

Two dashboards have been shared in the GoToAssist Community which give you an overview of some key configuration and operational characteristics of your installed VMware Hosts and Guests (VMware guest operating systems). The GoToAssist VMware Configuration and VMware Operations dashboards contain pre-configured searches. After the Crawler scans your VMware Hosts and Guests, you can select which Host to view the statistics and data on (such as the Host that you are running VMware vCenter on). These GoToAssist Dashboards are GoToAssist Share-its, which you can install using the Dashboard Configurator.

  • VMWare Configuration dashboard
    This dashboard displays information about your VMware Hosts and Guests, including status, datastores, CPU resources, memory resources and which Host each Guest is running on. The dashboard includes panels to give you a sense of the overall configuration of your VMware installation.

  • VMware Operations dashboard
    This dashboard displays a variety of data, including run time, CPU and memory usage of VMware Hosts and their VMware Guests. You can also view the VMware client heartbeat status as a GoToAssist Uptime chart. The dashboard includes a number of VMware searches that show you the operational status of your VMware installation.

Integrate GoToAssist with VMware Infrastructure Client

Users of VMware ESX and ESXi typically administer their VMware installations using the VMware Infrastructure Client, which supports plugins that allow seamless integration with GoToAssist Monitoring. The VMware plugin for the Crawler takes advantage of this capability and allows you to search and browse your VMWare data directly in the VMware Infrastructure Client. When the Crawler scans a host that supports VMware APIs, it automatically registers the plugin with VMware vCenter. After the plugin is registered, you can install it for active use.

To enable GoToAssist Monitoring integration into VMware Infrastructure Client, you must first install the GoToAssist-to-VMware Integration plugin as follows:

1. In the VMware Infrastructure Client, click Plugins > Manage Plugins.

2. In the Plugin Manager window under the Available tab, you should see the GoToAssist-to-VMware Integration plugin.

After the plugin is installed, the following features are added to your VMware Infrastructure Client:

1. GoToAssist Search Option

A GoToAssist Search option is added to the VMware Infrastructure Client's toolbar. The GoToAssist Search toolbar item loads your Monitoring web account into the main frame of your VMware Infrastructure client as an embedded web browser, making it easier to reach GoToAssist from inside of the VMware Infrastructure Client (rather than launching a separate web browser).

2. GoToAssist Inventory Menu Items

A GoToAssist Inventory menu item is added to both the VMware Host and VMware Guest elements in the Inventory tree. When you select GoToAssist Inventory from the VMware Host or VMware Guest menus, a separate browser window launches and opens to the device's entry in the Inventory application on your Monitoring web account.

3. GoToAssist Tab

A GoToAssist tab is added to the view for VMware Hosts and VMware Guests. The GoToAssist tab is similar in function to the GoToAssist Inventory menu items; however, instead of launching a separate browser window, the tab displays the device in Inventory application directly inside the VMware Infrastructure Client (similar to the GoToAssist Search option).


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