Find an Answer
This page is designed to help you get started with GoToAssist, the tool that enables IT professionals to easily monitor and interpret the complex and varied information and manage their IT infrastructures. This integrated, online service delivers immediate answers to computer, server, and network questions; returns rich data reports in table and chart formats; and includes applications that provide additional views into your data and logic.
You can get started with GoToAssist Monitoring in 3 easy steps:
Step 1: Create a GoToAssist Monitoring account
Sign up for a free trial or paid subscription plan. You can do this online in minutes, or you can work with the GoToAssist Sales team.
Step 2: Set up your data-collection tool
When you first log in, the GoToAssist Setup Assistant will help you set up 1 or more data-collection tools (network Crawler, Off-LAN agent or Internet Services Test).
Step 3: Set up your sub-accounts and sites
After your own account is established, you can add additional accounts for multiple users and Companies within your account, or for segments or departments within a single multi-location company.