Find an Answer
Just who exactly is on your network?
How many users are there?
What workgroups does each user belong to?
These are the kinds of questions that GoToAssist can help you answer. One easy way to find information is to view the home page of your GoToAssist Web account. Or click here to run a saved Assets search right from this page.
Your home page displays what your GoToAssist Crawler discovers on your network, and summarizes it in read-at-a-glance charts, including companies under your perview, crawlers last activities, installed applications, inventory, alerts, and more. It's is a great place to start to get general information about your network.
Click any link to drill down to the details. For example, click Directory Items on your own Search page to see a list of the users on your network, review the workgroups that you have set up, and validate that the users on your network are authorized.
And if the initial set of results is too general, click Tools > Show details to the right of any entry to get details about an individual user.
When you click the Asset Search above, you’ll notice that the phrase path:/directory/item appears in the Search field at the top of the page. You can refine that search by adding name to it, like in the example search field below. Try it now in your GoToAssist account Search field (or in the experimental search field below) to run the search against your own data.
You'll want to try conducting other types of searches too. Try a basic search using words or phrases in plain English. In the search field below, click Search to look for network adapters on your network. Or insert your own search terms:
One of the easiest is the click-to-keep search, where you refine a basic search so it returns precisely what you want. Do this by clicking the relevant items that you want to keep in the results.
You can create a dashboard to display top-priority information at a glance — a virtual Network Operation Center (NOC). And as your GoToAssist Crawler reports fresh data from periodic scans, your Dashboard self-updates.
It's simple: when you have a search that's a keeper, click the Search menu and pick Add to Dashboard to post the search to a dashboard for easy reference. Set up as many dashboards as you like.
If you’re curious, there are lots more examples of GoToAssist searches. If you’re new to GoToAssist, get acquainted with the basic search capabilities. If you’re a power user, check out the advanced search options.