Browse Articles

Welcome
- Welcome to Monitoring
- Getting Started
- Overview and Features
- System Requirements
Account Management
- Companies
- Users & Permissions
- Contacts & Contact Methods
- Account Settings
Web Account
- Introduction to your Monitoring Web Account
- Multiple Companies
- Multiple Users
- Charts and Graphs
- About the Search Index
- About Dashboards
- Setting Up Dashboards
- Notifications
Applications
- About Monitoring Applications
- Inventory Application
- Alerting Application
- Remote Support Application
- Data Collection Application
- Reports Application
- Server Health Application
- Logs Application
- Automation Application
- Netflow Application
- WSUS Patch Reporting Application
- VMware Application
- Zendesk Application
- XenServer Application
Data Collection
- GoToAssist Setup Assistant
- About Data Collection
- LAN Data Collection (Crawler)
- Off-LAN Data Collection
- Internet Services Testing
- About the Crawler
- Configuring Crawler Credentials
- About Crawler Plugins
Community
- Community
- About Forums and Discussions
- About Share-Its
- User Profiles
Search
- Introduction to Search
- Basic Search
- Search Shortcuts
- Advanced Search
- Using Search Templates
- Nested Search
For Developers
- For Developers
- GoToAssist Developer Tools
- Developing Applications
- GoToAssist API
- Ontology
- About Databases
- Database Concepts
- Straddling Dual Databases
- Tree-Structured Database
- Application Tutorial
- Writing Crawler Plugins
About PQL
- About GoToAssist Query Language (PQL)
- GoToAssist Query Language (PQL) Overview
- PQL Index
- PQL Keywords
- Data Types
Using PQL
- Alternatives
- Subqueries
- Expressions
- Regular Expressions (REGEX)
- Boolean Expressions
- Ephemeral Nodes
- Floating Points
- Identifiers
PQL Functions
- PQL Functions
- Join Function
- History Function
- PQL nvl and coalesce Functions
- Abbreviate Function
- Zip Function
- ID Function
- Available_history Function
- Cast Functions
- Child Function
- Created_at Function
- PQL downcase, lower, upcase and upper functions
- First Function
- Raw_history Function
- Format Function
- Regex Function
- Substring Function
- Has_history Function
- Aggregate Functions
- Num_children Function
- Observed_at Function
- Parent Function
PQL Statements
- Statements
- SELECT
- MERGE
- INSERT
- UPDATE
- DELETE
PQL Clauses and Values
- FROM clause
- WHERE clause
- NULL value
- True and False
PQL Operators
- Operators
- AND operator
- NOT operator
- OR operator
PQL Paths
- Paths
- Path Scoped Predicate
- Path Scoped Projection
- Qualified and Unqualified Paths
PQL Tutorials
- Writing simple queries using SELECT and FROM
- Writing queries using the WHERE clause
- Writing queries that extract historical values
- Writing basic queries
Examples
- Examples
- Examples for Sample Databases
- Examples Historical Data
- Examples IT scenarios
- Creating a dashboard NOC
- Query Examples
- Query Sandbox
- Sample Data and Fictitious Database
Corner Examples
- Corner Examples
- Audit software
- Track Traffic
- Find users
- Inventory management
- Monitor Servers
- More things you can do with GoToAssist
FAQs
- GoToAssist Monitoring FAQs
- WMI Errors and Solutions
Glossary
- Glossary

Developing Applications

Why mashup with GoToAssist?

GoToAssist has the potential to evolve mashup applications for every situation, no matter how unique, via the GoToAssist API. We develop applications to extend the feature set, solve business problems, and increase the benefit to all GoToAssist users. Many more come from the GoToAssist community. You can, too.

Mashups provide a platform for you or other 3rd-party participants to take the data in the Search Index and show it in a new way.

You can create an application that talks to GoToAssist using the GoToAssist API to display your data in a way that exactly suits you. And if you want to, you can share your application with the GoToAssist community.

If there's something that GoToAssist doesn't do yet, anyone can use our schema-free environment to figure out how to do it. This is the way IT professionals benefit from the wisdome of their peers. Just like saved queries and dashboard views can be published to the GoToAssist community for anyone to use, so can applications that interface with GoToAssist. You can tap the experience of others directly via GoToAssist, and immediately and reliably solve new challenges.

Do you have processes that would benefit from data collection? Unique situations that have never been displayed before? If so, check out our developer templates section. Someone (maybe us, maybe a third-party participant) may have developed a plug-in to match process and data already, that you can use. If you don't find it, you can develop it yourself. Plug-ins to the extensible GoToAssist Crawler can be written easily in Ruby.

Getting started

You have open access to key components of GoToAssist's technology and GoToAssist's user community via the GoToAssist API.

Besides the API, we provide lots of support for power users and application developers to mashup with GoToAssist, including an application developers tutorial with example code; PQL, our SQL-like query language; and a user forum to help make your development experience sail:

Developing applications

The applications use the GoToAssist API to query information from the Search Index, or insert new information into the Search Index. When users view your application's web pages, the GoToAssist API requests that the application generate the content displayed to the users. You can develop such views to appear on the Dashboard, or as separate web pages or drill-down panels.

Applications can influence the information that the GoToAssist Crawler collects. For example, an application that processes Netflow data might add a module to the Crawler to collect Netflow information from routers.

Applications interact with the Search Index through the GoToAssist API, as this diagram shows:

Extending the database

You can extend the tree-structured database under the enterprises node by using your reversed domain name as a unique identifier of the sub-tree. For example, Acme Corporation would use:

/enterprises/com/acme