GoToAssist Developer Tools - GoToAssist Monitoring

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Updated: Wed, Oct 17 2012 2:27 PM RSS Feed

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GoToAssist Developer Tools

To access GoToAssist's developer tools, click the Developers link at the bottom of any page of your GoToAssist web account.

GoToAssist provides the following developer tools:

  • GoToAssist Navigator — Navigate the entire tree in your search index.
  • Index Log File tab — Choose a log file to upload and index.
  • IIndex Raw Data tab— Paste any text into the content box, and click Index Data. Expect a slight time lag as GoToAssist processes your data. Then you can search it.
  • Query Sandbox tab — Enter temporary data and test-run searches and PQL statements against it. The temporary database is erased when you leave or reset this page.
  • Ontology tab — Displays the organization of all the information in your database. It does not include information that your Crawler has not collected. It can, however, include data that you manually entered. This data is specific to your company. It is never combined with or affected by data from other companies. As such, the above screenshot represents a slice of one database, and not necessarily how any other database is organized.
  • Search Template Tester tab — Use the Search Template Tester to construct template input requests and examine sample results.

GoToAssist Navigator

Use the GoToAssist Navigator to navigate the entire tree in your search index.

1. Click the Developers link at the bottom of any page in your GoToAssist Web account to access Developers Tools.

2. On the Developers Tools page under GoToAssist Navigator, click the here link.

3. In the GoToAssist Navigator page, click items in each column that you want to explore. For example:

  • In the first column click Network, which reveals a list of devices.
  • In the second column, click a device, which reveals a list of properties of that device.
  • In the third column, click a property of the device, such as Interface.
  • In the fourth column, you can see the properties, which might be IP or MAC addresses, name, type, and so on.

 

Index log files

Use the Index log files tab to upload and index a log file. Then you can use the search field to search it.

1. Click the Developers link at the bottom of any page in your GoToAssist web account to access Developers Tools.

2. On the Index log files tab, provide the following information:

  • Choose a file — Choose a file that contains log events. Files compressed with gzip are supported will be automatically decompressed. The file must not be more than 2GB in size when decompressed.
  • Source Name — Choose an existing source, or enter a new name. The name of a source should not contain any spaces or punctuation.
  • Source Type — The format of the events in the log file. If you don't know what type of events are in the file, choose 'generic'.
  • Host Name — The name of the host the log file came from.
  • Host IP Address — You can add an optional IP address.

3. Click Upload and Index to send the data to your search index.

Expect a slight time lag as GoToAssist processes the new data.

 

Index raw data

Use the Index raw data tab to paste any text into the content box, and index it. There will be a slight time lag as GoToAssist processes the data. Then you can use the search field to search it.

1. Click the Developers link at the bottom of any page in your GoToAssist web account to access Developers Tools.

2. On the Index Raw Data tab, add a title to distinguish this text.

3. On the Content field, paste the text you want to add.

4. Click Index Data to send the data to your search index.

Expect a slight time lag as GoToAssist processes the new data.

 

Query Sandbox

Use the Query Sandbox tab to enter temporary data and test-run searches and PQL statements against it. The temporary database is erased as soon as you leave the Sandbox or reset the page. See Query Sandbox for more information.

Note: To add a new PQL statement in the Query Sandbox field, simply select a portion of the previous statement, then press CTRL+A on your keyboard to select all. The previous statement is overwritte as soon as you enter your next statement.

 

Ontology

Use the Index raw data tab to view a display of the organization of all the data in your database. It does not include data that your Crawler has not collected, but it does include data that you entered manually. This data is specific to your company. It is never combined with or affected by data from other companies. As such, the following screenshot represents a slice of one example database, and is not necessarily how any other database is organized. See Ontology for more information.

 

Search Template Tester

Use the Search Template Tester tab to construct template input requests and examine sample results. See Search Template Tester for more information.

 

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