Browse Articles

Welcome
- Welcome to Monitoring
- Getting Started
- Overview and Features
- System Requirements
Account Management
- Companies
- Users & Permissions
- Contacts & Contact Methods
- Account Settings
Web Account
- Introduction to your Monitoring Web Account
- Multiple Companies
- Multiple Users
- Charts and Graphs
- About the Search Index
- About Dashboards
- Setting Up Dashboards
- Notifications
Applications
- About Monitoring Applications
- Inventory Application
- Alerting Application
- Remote Support Application
- Data Collection Application
- Reports Application
- Server Health Application
- Logs Application
- Automation Application
- Netflow Application
- WSUS Patch Reporting Application
- VMware Application
- Zendesk Application
- XenServer Application
Data Collection
- GoToAssist Setup Assistant
- About Data Collection
- LAN Data Collection (Crawler)
- Off-LAN Data Collection
- Internet Services Testing
- About the Crawler
- Configuring Crawler Credentials
- About Crawler Plugins
Community
- Community
- About Forums and Discussions
- About Share-Its
- User Profiles
Search
- Introduction to Search
- Basic Search
- Search Shortcuts
- Advanced Search
- Using Search Templates
- Nested Search
For Developers
- For Developers
- GoToAssist Developer Tools
- Developing Applications
- GoToAssist API
- Ontology
- About Databases
- Database Concepts
- Straddling Dual Databases
- Tree-Structured Database
- Application Tutorial
- Writing Crawler Plugins
About PQL
- About GoToAssist Query Language (PQL)
- GoToAssist Query Language (PQL) Overview
- PQL Index
- PQL Keywords
- Data Types
Using PQL
- Alternatives
- Subqueries
- Expressions
- Regular Expressions (REGEX)
- Boolean Expressions
- Ephemeral Nodes
- Floating Points
- Identifiers
PQL Functions
- PQL Functions
- Join Function
- History Function
- PQL nvl and coalesce Functions
- Abbreviate Function
- Zip Function
- ID Function
- Available_history Function
- Cast Functions
- Child Function
- Created_at Function
- PQL downcase, lower, upcase and upper functions
- First Function
- Raw_history Function
- Format Function
- Regex Function
- Substring Function
- Has_history Function
- Aggregate Functions
- Num_children Function
- Observed_at Function
- Parent Function
PQL Statements
- Statements
- SELECT
- MERGE
- INSERT
- UPDATE
- DELETE
PQL Clauses and Values
- FROM clause
- WHERE clause
- NULL value
- True and False
PQL Operators
- Operators
- AND operator
- NOT operator
- OR operator
PQL Paths
- Paths
- Path Scoped Predicate
- Path Scoped Projection
- Qualified and Unqualified Paths
PQL Tutorials
- Writing simple queries using SELECT and FROM
- Writing queries using the WHERE clause
- Writing queries that extract historical values
- Writing basic queries
Examples
- Examples
- Examples for Sample Databases
- Examples Historical Data
- Examples IT scenarios
- Creating a dashboard NOC
- Query Examples
- Query Sandbox
- Sample Data and Fictitious Database
Corner Examples
- Corner Examples
- Audit software
- Track Traffic
- Find users
- Inventory management
- Monitor Servers
- More things you can do with GoToAssist
FAQs
- GoToAssist Monitoring FAQs
- WMI Errors and Solutions
Glossary
- Glossary

System Requirements

Below are the system requirements for using GoToAssist Monitoring.

Note: These system requirements apply to GoToAssist’s Monitoring service only; see separate Remote Support system requirements.

GoToAssist Web Application

To use the GoToAssist Monitoring web application, the following are required:

Operating System	Windows 2000 Server
	Windows XP
	Windows Server 2003
	Windows Vista
	Windows Server 2008
	Windows 7
Web Browser	Microsoft® Internet Explorer® 7.0 or newer
	Mozilla® Firefox® 3.0 or newer
	Apple® Safari® 3.0 or newer
	Google Chrome™ 5.0 or newer
Software	JavaScript and Cookies enabled on your web browser
	Adobe® Flash® Player 9.0 or newer (required for Netflow app only)
	GoToAssist Remote Support plan (required for Remote Support app only)
Internet Connection	Stable Internet connection (56k or better recommended)

Remote Devices

To monitor a computer or server using LAN (Crawler) or Off-LAN Data Collection, the following are required on the remote machine:

Operating System (Windows)	Windows 2000 Server
	Windows XP
	Windows Server 2003
	Windows Vista
	Windows Server 2008
	Windows 7
Operating System (Mac)	Mac OS X 10.5 (Leopard)
	Mac OS X 10.6 (Snow Leopard)
	Mac OS X 10.7 (Lion)
	Mac OS X 10.8 (Mountain Lion)
Processor	Intel processor required for Macs
Internet Connection	Stable Internet connection (56k or better recommended) Ability to make direct outgoing TCP connections or availability of an HTTP proxy or a SOCKS server

| Views: 2609 | Last Updated: Thu, May 09 2013 2:28 PM