Forgot HelpAlert Password - GoToAssist Corporate

GoToAssist Corporate Service Status

Service Fully Operational

***Our GoToAssist maintenance window is Sunday, 5:00am – 9:00am GMT. A maintenance generally results in 5-10 minutes of downtime during the beginning of the maintenance window.***

Updated: Mon, Mar 25 2013 8:32 AM RSS Feed

Find an Answer

Search GoToAssist Corporate articles, videos and user guides   Your search term must have 2 or more characters.

Forgot HelpAlert Password

If you forget your Account Password, you must create a new one.

To create a new Account Password

  1. From the HelpAlert Login window, choose Forgot your password?
  2. In the Login field, enter the HelpAlert login in email address format.
  3. Re-type the login in email address format.
  4. Click Submit.
    An email will be sent to your email address with a link to create a new Account Password.
  5. Go to your email and click the link to create a new Account Password.
    A web page generates, where you can enter your new Account Password.
  6. Enter your new Account Password.
  7. Re-type your new Account Password to confirm.
  8. Click OK.
| Views: 2515 | Last Updated: Wed, Nov 21 2012 2:55 PM

Is this article helpful?