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Updated: Mon, Mar 25 2013 8:32 AM RSS Feed

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Chat Log

The Save Chat Log feature enables you or the customer to save all text in the Chat box including pushed web pages and files transferred.

To save the Chat Log

  1. From the customer Chat box menu bar, select File and then Save Chat Log.
  2. Chose a name for the Chat Log and browse to a location to save the file.
  3. Click Save.

The Chat Log is saved as a text file and is available for the customer to reference after the support session.

| Views: 2917 | Last Updated: Wed, Nov 21 2012 2:55 PM

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