HelpAlert Toolbar - GoToAssist Corporate

Find an Answer

Search GoToAssist Corporate articles, videos and user guides   Your search term must have 2 or more characters.

Browse Articles

List View Window

HelpAlert Toolbar

Once you have logged in to HelpAlert, the first thing that appears is the HelpAlert List View.The List View enables you to check the status of queries.

For this reason, the List View has several fields and status states that indicate session and customer information.

  • Select which sections to display in the list view. (a)
  • Click to access the Preferences list. (b)
  • Click to access the Code Management menu (available only in Phone mode). (c)
  • Toggle Available and Not Available modes to pause new incoming queries. (d)

Did this article answer your question?
Yes
No
Why?