HelpAlert Toolbar - GoToAssist Corporate
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GoToAssist Corporate Service Status

Service Fully Operational

***Our GoToAssist maintenance window is Sunday, 5:00am – 9:00am GMT. A maintenance generally results in 5-10 minutes of downtime during the beginning of the maintenance window.***

Updated: Mon, Mar 25 2013 8:32 AM RSS Feed

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List View Window

HelpAlert Toolbar

Once you have logged in to HelpAlert, the first thing that appears is the HelpAlert List View.

The primary use of the List View is to enable you to check the status of queries. For this reason, the List View has several fields and status states that indicate session and customer information.

  • Select which sections to display in the list view. (a)
  • Click to access the Preferences list. (b)
  • Click to access the Code Management menu (available only in Phone mode). (c)
  • Toggle Available and Not Available modes to pause new incoming queries. (d)

| Views: 1805 | Last Updated: Wed, Nov 21 2012 2:55 PM

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