which action to take when clipboard data is received from your customer.
- Use standard clipboard copy/paste actions (Ctrl-C / Ctrl-V): When you use the Copy shortcut (Ctrl-C) while in a support session, the content copied to your clipboard (including text and images) is also copied to the customer's clipboard (and vice versa).
- Use custom clipboard actions:
- Ask if you want the data copied to your clipboard.
- Automatically copy the data to your clipboard.
- Automatically refuse to copy the data to your clipboard.