Shared Clipboard - GoToAssist Corporate

GoToAssist Corporate Service Status

Service Fully Operational

***Our GoToAssist maintenance window is Sunday, 5:00am – 9:00am GMT. A maintenance generally results in 5-10 minutes of downtime during the beginning of the maintenance window.***

Updated: Mon, Mar 25 2013 8:32 AM RSS Feed

Find an Answer

Search GoToAssist Corporate articles, videos and user guides   Your search term must have 2 or more characters.

Browse Articles

Shared Clipboard

Select which action to take when clipboard data is received from your customer.

  • Use standard clipboard copy/paste actions (Ctrl-C / Ctrl-V): When you use the Copy shortcut (Ctrl-C) while in a support session, the content copied to your clipboard (including text and images) is also copied to the customer's clipboard (and vice versa).
  • Use custom clipboard actions:
    • Ask if you want the data copied to your clipboard.
    • Automatically copy the data to your clipboard.
    • Automatically refuse to copy the data to your clipboard.

| Views: 2689 | Last Updated: Tue, May 28 2013 4:25 PM

Is this article helpful?