Managing Billing and Account Information
You can view and edit your account and billing information, change your account password and much more by logging in at www.gotoassist.com and selecting My Account from the navigation menu.
To view and edit your account information
- Log in to your account at www.gotoassist.com.
- In the top navigation menu, select My Account.
Select from the following account options:
- Login Info: Edit the email address on the account and change your password.
- Billing Info: Update your credit card information and change your billing address.
- Personal Info: Change the name on your account, primary language, time zone and daytime phone number.
- Change Plan: Change your plan type or see pricing information.
- Turn Off Renewal: Stop automatic renewal of your GoToAssist account.
- Recent Billing Activity: View your current balance and print a billing receipt.