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You can test your connection before your session starts by joining a test session to check that your computer has everything required.
1. To test your connection, join the test session via https://www3.gotomeeting.com/join/406552062.
2. If you're on a desktop, you may need to download the Citrix Online Launcher file for Windows or Mac to launch GoToWebinar.
3. If you see a "Successfully Connected" message on the "Waiting for Organizer" dialog, you've successfully joined the test session. You should be able to join GoToMeeting, GoToWebinar and GoToTraining sessions from this computer. Close the "Waiting for Organizer" dialog to exit the test session.
If you're unable to join the session, you may not have all the necessary software. See Join Help for more troubleshooting tips, and make sure you have all the System Requirements.
Related
Download the Launcher File on Macs