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StorageZone Connectors

Enterprise Video Thumb ShareFile Enterprise Feature Overview Video (4:53)

A StorageZones Connector is installed on a StorageZones Controller and integrates with ShareFile Enterprise subdomains and on-premises StorageZones.

StorageZone Connectors allows instant mobile access to data on existing SharePoint sites and network file shares via:

  • ShareFile for iOS
  • ShareFile for Android
  • ShareFile web application

Note: StorageZones Connectors are available for ShareFile Enterprise. StorageZones Connectors are also provided with the XenMobile Enterprise, MDM, and App Editions.

Article Contents (click a link to skip to that section)

What is ShareFile StorageZone Connectors?

Get StorageZone Connectors

Create a Connector:

Change a Connector Name

Delete a Connector

Notes

 

What is ShareFile StorageZone Connectors?

StorageZone Connectors provide access to documents and folders in:

  • SharePoint sites, site collections, and document libraries
  • Network file shares
  • Personal Cloud services such as Dropbox, Box, OneDrive or GoogleDrive
  • Office 365

Users with permission to view a connected resource can browse connected SharePoint sites, SharePoint libraries, and network file shares from the ShareFile web interface and ShareFile mobile apps.

Note: StorageZone Connectors do not support document sharing or folder sync across devices.

 

Get StorageZone Connectors

To enable Connectors for your ShareFile account, please contact ShareFile Customer Care to have the feature enabled.

 

Create a Connector

Requirements

  • Administrator users must have the Create and Manage Connectors permission.
  • Employee users must have the Create SharePoint Connectors and Create Network Share Connectors permissions.
  • If using StorageZones for ShareFile Data, please create the zone to be used for the connector before taking the following steps.

 

Create SharePoint Connector

The following steps describe how to create a StorageZone Connector from the ShareFile web interface. ShareFile users can also create a connector from supported devices by typing the URL of the SharePoint site.

1. Log on to your ShareFile account as an administrator, click the Connectors tab, and then click Create Connector.

2. From the Type menu, choose SharePoint.

3. If you are using StorageZones for ShareFile Data, choose a Zone for the connector.

  • The zone for a connector must either be in the same domain as the SharePoint server or must have a trust relationship with it.
  • If you have SharePoint servers in multiple domains and cannot configure trusts between the domains, create a StorageZones Controller for each domain.

 

4. For Site, specify the URL of a SharePoint root-level site, site collection, or document library, in the following forms.

  • SharePoint root-level site example: https://sharepoint.company.com
    • A connection to a root-level site gives users access to all sites (but not site collections) and document libraries under the root-level. ShareFile hides SharePoint system folders from users.
  • SharePoint site collection example: https://sharepoint.company.com/site/SiteCollection
    • A connection to a site collection gives users access to all subsites within that collection.
  • SharePoint 2010 Document Library examples:
    • https://mycompany.com/sharepoint/
    • https://mycompany.com/sharepoint/sales-team/Shared Documents/
    • https://mycompany.com/sharepoint/sales-team/Shared Documents/AllItems.aspx
  • SharePoint 2013 Document Library example:
    • The default SharePoint 2013 URL (when minimal download strategy is enabled) is in the form: https://sharepoint.company.com\_layouts/15/start.aspx#/Shared%20Documents/
  • Redirect to the NetBIOS name of an authenticated user example:
    • Use the variable %UserDomain% to substitute the logon name of the authenticated user with the NetBIOS name of that user. The new variable enables you to create a site-level connector to a URL such as https://example.com/%UserDomain%_%UserName%/Documents

5. Type a user-friendly Name for the connector.

  • The name is used to identify the SharePoint site to users. The name should be brief so it displays well on mobile devices with small screens.

6. Click Add Connector. The Folder Access menu will appear.

7. To make connectors visible to others:

  • Add users and distribution groups as necessary, then click Save Changes.
  • This step determines only whether a connector is visible to users. StorageZone Connectors inherit access permissions from the SharePoint server.
  • You can return to this setting later by accessing the Connector and then accessing the This Folder is Shared With section at the bottom of the page.

 

Create Network File Share Connector

The following steps describe how to create a StorageZone Connector from the ShareFile web interface. ShareFile users can also create a connector from supported devices by typing the path of a file share

1. Log on to your ShareFile account as an administrator, click the Connectors tab, and then click Create Connector.

2. From the Type menu, choose File Share.

3. If you are using StorageZones for ShareFile Data, choose a Zone for the connector.

  • The zone for a connector must either be in the same domain as the file share or must have a trust relationship with it.
  • If you have SharePoint servers in multiple domains and cannot configure trusts between the domains, create a StorageZones Controller for each domain.

4. For Path, type the UNC path.

  • Example with FQDN: \\fileserver.acme.com\shared

You can use the following variables in the UNC path: (the variables are not case-sensitive)

  • %Username%
    • Redirects to a user's home directory. Example: \\myserver\homedirs\%UserName%
  • %HomeDrive%
    • Redirects to a user's home folder path, as defined in the active Directory property Home-Directory. Example: %HomeDrive%
  • %TSHomeDrive%
    • Redirects to a user's Terminal Services home directory, as defined in the Active Directory property ms-TS-Home-Directory. The location is used when a user logs on to Windows from a terminal server or Citrix XenApp server. Example: %TSHomeDrive%
    • In the Active Directory Users and Computers snap-in, the ms-TS-Home-Directory value is accessible on the Remote Desktop Services Profile tab when editing a user object.
  • %UserDomain%
    • Redirects to the NetBIOS domain name of the authenticated user. For example, if the authenticated user logon name is "abc\johnd", the variable is substituted with "abc". Example: \\myserver\%UserDomain%_%UserName%

Important: Do not create a connector to the ShareFile Data storage location. Depending on user permissions, doing so can enable users to remove all ShareFile Data.

5. Type a user-friendly Name for the connector.

  • The name is used to identify the file share to users. The name should be brief so it displays well on mobile devices with small screens.

6. Click Add Connector. The Folder Access menu will appear.

7. To make connectors visible to others:

  • Add users and distribution groups as necessary, then click Save Changes.
  • This step determines only whether a connector is visible to users. StorageZone Connectors inherit access permissions from the network share. Permissions for read/write access are determined by the security settings of the network share and are also affected by the ShareFile plan.
  • You can return to this setting later by accessing the Connector and then accessing the This Folder is Shared With section at the bottom of the page.

 

Create Personal Cloud Connectors

  • This feature requires Citrix-Managed StorageZones.

Click here for detailed instructions on setting up this connector type.

 

Create Office 365 Connector

Click here for detailed instructions on setting up this connector type.

 

Change a Connector Name

A connector name is used to identify a SharePoint site or network file share to users.

  • Log on to your ShareFile account as an administrator and then click the Connectors tab.
  • In the Title column, click the connector name.
  • Type a user-friendly Name for the connector and then click Save.

 

Delete a Connector

Deleting a connector does not remove data from SharePoint or a network file share.

  • Log on to your ShareFile account as an administrator and then click the Connectors tab.
  • Select the check box for the connector, click Delete, and then click OK.

Notes

  • ShareFile displays connected SharePoint document libraries and network files shares in supported ShareFile clients under Folders > SharePoint and Folders > File Shares. The credentials used to log on a user to ShareFile are also used to authenticate with SharePoint libraries and network file shares. If a user needs to use different credentials to access a connected library or share, the user must log out of ShareFile and then log on using the alternate credentials.

Related

StorageZones

ShareFile Personal Cloud Connectors

ShareFile Connector for Office 365

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