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Create Reports (Administrator)

You can create reports to view data on your organizers and past activity sessions (data is stored for 1 year from the conference start date). If an organizer has just ended a session, it may take up to 15 minutes for the session to appear in your reports.

Create a report

1. Log in to the Admin Center.

2. Select Create Reports from the left navigation.

3. On the Create Reports page, choose 1 of the following types of reports:

Accounts Reports

  • Activity Report – Shows a summary of each organizer’s product usage

  • User Status Report - Shows the current role(s) of each user on your account

OpenVoice Reports

  • Billing History Report – Shows details about OpenVoice usage by call type

  • Rates and Phone Numbers Report – Shows billing rates and phone numbers by call type

  • Usage Report – Shows details about OpenVoice usage in your organizer’s conferences

  • Conference Room Report – Shows details about OpenVoice conference room and organizers

4. Choose a date range either within the past year or between specific “From” and “To” dates.

5. Select users or groups. You can filter the following:

  • All users, individual users or multiple users
  • All administrators, individual administrators or multiple administrators
  • All managers, individual managers or multiple managers
  • Ungrouped users
  • Seats (i.e., GoToMeeting, GoToWebinar, GoToTraining, OpenVoice)
  • Groups

6. Then select Excel or HTML and click Create to view information on your account and users.

Related

Administrator Guide (PDF)