Find an Answer
As an organizer, you can manage your conference using various features.
Topics in this article:
Organizers can edit and customize their Organizer PIN (Personal Identification Number) that they want to use to begin their conference in the My Conferences page. To customize your organizer PIN, do the following:
1. Log in to your OpenVoice account.
2. In the left navigation, click My Conferences.
3. Click on the default organizer PIN.
4. Enter the new Organizer PIN (4-20 digits) and click Save.
When an organizer account is created, your account administrator may have provisioned your account with a few of the dial-in access numbers.
You can request additional access numbers for other countries by clicking on the additional international access numbers link at the bottom of the My Conferences page to see the list of available access numbers for your company's account. Based on this list, you can request your account administrator to provision additional access numbers for your conferences.
Multiple organizers can be logged into a single conference call. However, only 1 conference room and organizer PIN can be used to join a conference.
Organizers who log in as participants are listed as organizers on a conference call.
The Lecture Mode feature mutes all participants in the conference except the organizer(s).
Most conference sound disturbances are caused by multiple participants speaking or background noises that are introduced into the conference. The use of Lecture Mode can dramatically improve the sound quality of the conference by eliminating background noises You can enable this feature by pressing on your phone keypad:
1. Press once to put the conference in Lecture Mode but still allow participants to unmute themselves to speak.
2. Press a second time to put the conference in Lecture Mode and not allow participants to unmute themselves.
3. Press a third time to turn off Lecture Mode.
The Hand Raising feature is enabled when a conference is in Lecture Mode with participants not being able to unmute themselves. Participants can activate Hand Raising by pressing on their telephone keypad. A yellow hand icon will appear on your Web Controls screen to alert you of the participant who would like to speak. You can click on the mute icon to unmute the participant's line.
Organizers can record up to 4 hours of any conference. These recordings are stored in an .MP3 format for up to 365 days or 12 months. You can listen to the recording by clicking on the recording date in the Recordings page list.
To read more about recording a conference call, click here.
Click the Drop icon on the Web Controlto dismiss or drop a participant from the conference from the Web Controls page.
To lock a conference call, click the Lock icon on the Web Controls page during a conference. Locking prevents any additional participants from joining the conference.
End a Conference