GoToMeeting App for Windows Phone FAQs - GoToMeeting - LogMeIn

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GoToMeeting App for Windows Phone FAQs

Review frequently asked questions on the GoToMeeting app for Windows Phone.

What can I do with the GoToMeeting app for Windows phone?

What Windows devices are supported by the app?

Can anyone use the app?

How do I join a meeting from a Windows phone?

How do I start a meeting from a Windows phone?

Are there any limitations to using the GoToMeeting app?

What are the system requirements for using the GoToMeeting app for Windows phone?

Are there any additional fees for using the GoToMeeting app?

Can I join GoToWebinar and GoToTraining sessions from the GoToMeeting app?

Can I connect to audio from the GoToMeeting app?

Why does my Windows desktop sometimes launch the GoToMeeting desktop application instead of the GoToMeeting app?

What can I do with the GoToMeeting app for Windows phone?

As an attendee, you can do the following:

  • Attend online meetings and webinars free of charge
  • Join meetings in seconds by entering the Meeting ID and your name in the app
  • Chat with others in meetings
  • Raise your hand, participate in polls and question and answer in webinars
  • View the presenter’s screen
  • Connect to audio through VoIP
  • Dial in by phone

As an organizer, you can do the following:

  • Start and end scheduled meetings
  • Schedule meetings
  • Start a Meet Now session
  • Invite others
  • Give presenter controls to attendees
  • View the Attendee List

What Windows devices are supported by this app?

The GoToMeeting app will work on any phone, tablet or desktop running Windows 8. See additional FAQs for the GoToMeeting app for Windows tablet.

Can anyone use the app?

Yes, anyone can download the app and join a meeting. In order to host a meeting, users will need to have an active GoToMeeting account or free trial. For those that want to host meetings but don't have an account, there will be a free trial link in the app description.

How do I join a meeting from a Windows phone?

If you know the 9-digit Meeting ID, you can join the meeting by simply opening the GoToMeeting app and entering the Meeting ID and your name. If you don't have the GoToMeeting app yet, you can install it for free from the Windows store.

How do I start a meeting from a Windows phone?

You can start a meeting by opening the GoToMeeting app, going to the Host screen, entering your email address and password and tapping Log In. You can then either select a scheduled meeting or tap Meet Now to start an impromptu meeting.

Are there any limitations to using the GoToMeeting app?

Yes, it is not possible to view or share webcams from a Windows Phone 8.

What are the system requirements for using the GoToMeeting app for Windows phone?

  • Windows Phone 8

Are there any additional fees for using the GoToMeeting app?

You can download the GoToMeeting app and join unlimited sessions for free; however, you will be responsible for any data charges that may occur if the phone is not connected to WiFi. In addition, you must sign up for a free trial or paid subscription plan in order to host meetings from the app.

Can I join GoToTraining and GoToWebinar sessions from the GoToMeeting app?

You can join GoToWebinar sessions, but you cannot currently join GoToTraining sessions.

Can I connect to audio from the GoToMeeting app?

Yes. You will be automatically connected to VoIP over the tablet's WiFi connection, or you can switch to either 3G or 4G connection. You will also have the option to dial in to a conference by going to the Settings screen before a session and tapping Phone in the Audio section, or tapping the Phone icon in the bottom toolbar while in session.

Why does my Windows desktop sometimes launch the GoToMeeting desktop application instead of the GoToMeeting app?

If you launch GoToMeeting from a web browser on a computer using an x86 or x64 processor, it will automatically launch the desktop application. In order to launch the GoToMeeting app for Windows, select the app icon on your desktop.