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This error message can occur when starting or joining meetings, webinars, or trainings and is usually due to the network connection or because the User Account Control prompt was not clicked Yes to. It can also be caused by the Ask toolbar being installed on the computer.
| Views: 8584 | Knowledge Article | Last Updated: Tue, Jun 18 2013
This error is typically caused when G2M is unable to finish loading and you click Start or Join again, hotfix after the jump for XP machines.
| Views: 4776 | Knowledge Article | Last Updated: Wed, Nov 28 2012
These steps will walk you through how to cancel an account online.
| Views: 17818 | Knowledge Article | Last Updated: Mon, Mar 18 2013
The error "GoToMeeting failed to start, or exited with an error. Please try again." when trying to join a meeting is usually caused by older versions of GoToMeeting being installed, internet connectivity, or network security issues.
| Views: 14934 | Knowledge Article | Last Updated: Thu, Nov 29 2012
When joining a meeting or a webinar it may stick on connecting for a very long time before proceeding to connection authorized due to out of date or corrupted audio drivers.
| Views: 3122 | Knowledge Article | Last Updated: Thu, Nov 29 2012
GoToMeeting organizers can change their account email address online from the My Account page.
| Views: 4962 | Knowledge Article | Last Updated: Tue, Nov 27 2012
While streaming video and audio is not technically supported by GoToMeeting/Webinar/Training some people can get it to work.
| Views: 2277 | Knowledge Article | Last Updated: Fri, Apr 12 2013
Citrix Online does not directly offer special rates for nonprofit organizations, however significantly lower rates can be acquired through TechSoup and Good360.
| Views: 6250 | Knowledge Article | Last Updated: Tue, Nov 27 2012
Review notes on recording, archiving, distributing and playing a webinar.
| Views: 79537 | Help Article | Last Updated: Thu, May 16 2013
How to manage GoToMeeting/Webinar/Training organizers via the Mainline Administration Center
| Views: 4576 | Knowledge Article | Last Updated: Tue, Nov 27 2012
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