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User Guides | Feature Guides | Attendee Guides | Admin Resources


User Guides

Citrix OnPoint Coaching Fact Sheet (PDF)

Empower your team with personalized coaching from one of our web conferencing experts. Let us help you make your next online event seamless, engaging and successful.

GoToWebinar Organizer Quick Start Guide (PDF)

Organizers should use this guide to learn how to install GoToWebinar; schedule, promote and start a Webinar; VoIP and telephone best practices; practice a Webinar; manage attendees; record a Webinar; use questions and polls; use presenter controls; and generate reports and analysis. The Organizer Quick Start guide is a good place to start as an organizer new to GoToWebinar.

GoToWebinar Panelist QuickRef Guide (PDF)

Panelists should use this guide to learn how to join a Webinar, control panel features, chat with organizers and panelists, ask and answer questions, review answers to questions and presenter controls. This guide is an excellent resource for panelists unfamiliar with GoToWebinar.

GoToWebinar User Guide (PDF)

The User Guide to GoToWebinar includes information about the GoToWebinar website, planning a Webinar, using GoToWebinar Integrated Audio, presenting a Webinar, recording a Webinar, Webinar follow-up and GoToWebinar FAQs. This is the most comprehensive downloadable document regarding GoToWebinar.

Citrix Consulting and Onboarding Fact Sheet (PDF)

Citrix is proud to provide the highest quality Consulting and Onboarding Services for our online services. Herein you will find a complete catalog of available services and pricing.

Feature Guides

GoToWebinar Hosting Webinar Registration QuickRef Guide (PDF)

GoToWebinar automatically creates hosted registration pages for each Webinar scheduled, but this guide is a resource for those who want to centralize and customize a Webinar registration site. Learn how to schedule a Webinar and acquire registration links using this guide.

GoToWebinar Recording and Archiving QuickRef Guide (PDF)

Learn how to configure recording settings, record a Webinar, archive a recording and distribute that recording. If youÕve never recorded a Webinar before, start here.

Attendee Guides

GoToWebinar Attendee Interface slide (PPT)

Use this PowerPoint slide in the beginning of your Webinar to familiarize your attendees with the GoToWebinar attendee interface. Be sure to read the notes section for a click-by-click suggested script. To download, right-click this link and select Save Target As and then select a location for the file.

GoToWebinar Attendee QuickRef Guide (PDF)

Attendees should use this guide to learn how to register for a Webinar, join a Webinar, audio tips and best practices, access Webinar help, use the control panel, and leave a Webinar. If this is your first time, attending a Webinar, you may want to review this guide in advance.

Admin Resources

GoToMeeting Administrator Guide (PDF)

Learn how to manage groups; invite and manage organizers and managers; manage active meetings; and create attendance and organizer performance reports with this guide to the GoToMeeting Administrator role. As a GoToMeeting Administrator, you can also distribute GoToWebinar and GoToTraining licenses if available.